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phone number format

Posted by on

I am trying to buy tickets on trenitalia. FINALLY got it all figured out and have my three segments of the trip picked out. when trying to buy them they give me 9 minutes to pick seats on three legs and get all my info entered. I have done it so much now that I can do it in my sleep! But it keeps kicking out my contact phone number because it is in the WRONG format!!!!!!

I am in the USA so country code is +1

I have tried +1 (xxx) xxx-xxxx no won't fit
I have tried +1(xxx)xxx-xxxx fits, but still wrong
Tried +1 xxx-xxx-xxxx no

Does anyone know this for sure? I am tired of guessing based on internet searches.

thanks. tired and frustrated

Posted by
490 posts

put your hotel's phone number in ....in the Italian format...they are not going to call it....
that's my best advice as I have not had this happen, I never buy train tickets in advance..maybe someone else will have better advice.

Good luck and enjoy your trip!

Posted by
32402 posts

You might try buying your tickets at www.trainline.eu as once you've registered on the site, it's very user friendly (and I don't believe they need a phone number).

Posted by
5691 posts

Try this: 001xxxxxxxxxx. No plus sign. No spaces.

Posted by
5301 posts

I just booked my tickets a few weeks ago on the Trenitalia website and I believe I just entered my phone number as: 1XXXXXXXXXX (no spaces).
I did not register and chose " Go on without log in".

Hope this helps!

Posted by
11613 posts

I recommend using your hotel's phone number.

Or enter it without any parentheses and dashes.

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