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Palazzo Ducale Booking Question

The VivaTicket website to book the Secret itiniaries tour seems to require registration before a tour can be reserved, and it asks for quite a bit of information including passport number. For those who have reserved using the website, is my understanding about registration correct and did you encounter any problems in providing information such as passport number?

Posted by
3112 posts

That's the same website I was using, but as I advance through the webpages it leads me to only one option, a Sign In or Register icon. The next webpage is the one that lists passport number as a required field. Is that different from your booking experience?

Posted by
7378 posts

Frank- It's been a few months- I sure do not remember having to input passport number- I did try to walk thru the ordering process again- but I am already registered so can't get far.

I do see where they ask for passport number- it also gives option of driver's license number in that spot- I am thinking that is probably the number I put it.

Posted by
3112 posts

Thanks so much for your help, Christine. I was able to register using my drivers license number and make reservations for the secret itiniaries tour.

Posted by
15799 posts

Just a heads-up, if you're taking the tour in cold weather, the building isn't heated. Dress warmly. There is heating in the toilets below, to thaw out afterward.