FYI: Sunday, 4/4/10 the shuttle service did not pick us up from our hotel to go to the airport & we almost missed our plane. This was despite a confirmation E-mail back from them. We haven't heard back from them yet w/an explanation why they stood us up.
Posted by
Tresana, Highlands Ranch, CO, USA
23626 posts
For once Steve is absolutely correct, for others use the front desk to arrange the shuttle. Most likely the hotel is collecting a small fee from the shuttle company so they will make sure it shows up. Also, our experience is you pay the hotel and the hotel gives you a slip for the driver so there are no surprise charges when you get to the airport.
Posted by
OP
Kansas City, MO, USA
63 posts
We waited from 4:17a-4:55a for the shuttle & then ran over to Termini Station where we were able to get a taxi--for 17 Euro extra, but at least we made it to FCO in time for our plane.
Posted by
OP
Kansas City, MO, USA
63 posts
We did try to book via our hotel prior to booking directly w/the company. However, due to translation problems, we almost lost our hotel reservations & then never understood that we wanted shuttle reservations.
Posted by
Pensacola
9110 posts
"For once Steve is absolutely correct"........please note the date and time for future reference.