My car was robbed in Rome.

Kartal85, I would go to the police. Your insurance provider will expect that, at the very least.

Sorry to read your car was broken into, hopefully nothing too valuable was taken.

The Carabinieri is the place to file a report. Some of the offices are open 24x7, not all. Easy to search locations showing hours in Google Maps.

“ I'm in Rome and arrived in my own car. Last night, my car was robbed and its window broken in the parking lot of a Rome store. Does anyone have any ideas? What should I do?”

You write that this incident occurred last night, but you’ve posted your question about what to do at 3:24 pm local time in Rome. The thing to do would have been to go to the police station to report the break in first thing in the morning followed by a visit to a car window repair service. And a call to your insurance of course. Or have you already done these things?

Since this happened many hours ago, one would have hoped you have already gone in person to the nearest carabinieri station and filed a report for the damage to your car and the theft of the contents. Your insurance company will need a copy of the report before considering any claim. If the police did not recommend a reputable repair shop, then perhaps your hotel Concierge or your insurance company can help with names.

While we are at it, do not leave anything in a parked car. I mean ANYTHING. For example, here in Florence druggies are routinely breaking car windows to stole half used mineral water bottles they may need for preparing their doses. A full mineral bottle is 0.40 eur, an opened bottle is worth nothing, a car window is worth eur 400 but it is not their concern....

Doesn't matter which country you're in...the first thing to do would be to contact the police. If they're not open then contact them first thing in the morning. Not sure a Rick Steves travel forum is the best place to ask about this and common sense would be to of course contact the police in addition to your insurance company.

Last night, my car was robbed and its window broken in the parking lot of a Rome store. Does anyone have any ideas?

See if the store has any surveillance cameras. What was left in the car to be stolen?

A bit of goog!ing shows that the non emergency number to call the State Police is 113.

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Teşekkürler herkese sorun çözüldü.

Thanks everyone, the problem is solved.

This post brings up something I've thought about when debating whether to rent a car or use public transportation. I get that everyone says have good insurance and call the police, but if you get back to your car after wandering around a town for a while, you still have a car with a busted out window and your day is suddenly consumed with standing by the car trying to figure out how to reach the rental agency and the police, then waiting for them (possibly in the hot sun or at night) to arrive. Then does the rental agency bring you a replacement regardless of the time of day or do you somehow have to get it back to them, even with glass probably all over the seats? How many hours of your time might that consume, let alone how much stress that would add to your trip.

I guess I'm wondering how likely it is that this could happen, since it seems to come up often, and does the risk of it happening outweigh the freedoms of having a car so you can travel wherever you'd like? Maybe it's impossible to say though, kind of like when someone asks how likely is it that your carryon will be checked for size and weight when flying...

To the OP, I'm glad you got it worked out and I'm sorry this happened to you.

KRS, I think each rental agency handles things differently. And, probably, each location of the same company may manage break downs and vandalism differently.

I think you need to vet rental companies and specific agency locations to see how they handle problems. I always start by reading the lowest reviews to see how well customers issues were handled. Or Google something like "xxx agency Orvieto broken window".

Some companies handle everything and will bring you a new car, if necessary. Some want you to deal with it. Many are somewhere in between.