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Milan Centrale-Track?Binario?

I am arriving at Milan Centrale tomorrow with about 30 minutes to make a connection. I have been used to train travel in Switzerland and using the amazing and accurate SBB site. I always know ahead of time what platform my train is arriving in Switzerland and what my connecting train platform will be on. Perfect so far.

How does one find out this info ahead of time in Italy? Is there a way to do so online? Or do we have to wait and watch some big board at the train station and then rush to the platform before the train takes off?

I have had some scary experiences when rushing to board trains in Switzerland in that some people try to help me because I am slow but I can definitely handle my own luggage...just not quickly. I do not want helpers in Italy or any where.

FYI...I have some healing foot injuries and I am not easily mobile. Takes me a long time to move. Climbing downstairs, upstairs or on an incline is painful for me.

Posted by
11613 posts

You can ask the conductor what track your connecting train departs from. Milano Centrale is a terminus, so no stairs. Thirty minutes will give you time to find the listing on the board, if the conductor can't get that info. I think there's a Trenitalia.com app that you can get as well.

Posted by
11294 posts

"I have some healing foot injuries and I am not easily mobile. Takes me a long time to move. Climbing downstairs, upstairs or on an incline is painful for me. "

You're in luck. While Milano Centrale is huge and has several levels, the tracks are all on one level, as it's a dead-end terminus. And, if you do need to change levels, there are inclined moving sidewalks as well as elevators, so there's no need to use stairs or climb the incline.

"Or do we have to wait and watch some big board at the train station and then rush to the platform before the train takes off?"

Yes, there are big boards with train departures times. Just find your departure time and train number, then go to that platform. (do make sure you're looking at a departures board rather than an arrivals board). Thirty minutes is plenty, so there's no need to "rush." Even if you can get the track number in advance, it can change (just like an airport gate can change). So, even if you think you know the track number, double check before going there, to avoid extra walking.

"I do not want helpers in Italy or any where."

Just tell them "no grazie" and keep moving.

Posted by
32405 posts

lisa,

As the others mentioned, Milano Centrale is easy to navigate as everything is on one level. You'll need to deal with a few stairs to get off the train, walk to the end of the platform and then find your next train. The most accurate information will be on the large electronic sign boards, some of which will be on small pedestals at the end of the platforms. Look for your train number and then which track (Binario) it's departing from. Note that in some cases they may not display the information until 20-30 minutes before departure. If you don't see it when your train from Switzerland arrives, you could ask an official.

You could also double-check using the large paper Partenze charts, which are arranged according to departure times. They may not be completely accurate as I've found especially in Italy, track numbers can change at the last minute. You may find it helpful to have a look at THIS short video. It's a bit "shaky" but will give you an idea of the layout.

A couple of other points to mention. You may be approached by people with their "hand out" for a donation. I usually tell them to "take a hike" (in a nice way, of course). You may also find a small card placed on the seat of your next train, with a "hard luck story" written in Italian. Shortly before the train departs, a teenager will pass through the cars collecting the cards, and again he'll have his hand out. Some of them can be quite persistent so be prepared! Watch your luggage carefully while you're waiting. Finally if you need the WC there, it's "pay-per-use" so you'll need a €1 coin. The large WC is one floor down from track level, accessible via a "moving sidewalk". You'll have to go through a gated turnstile which doesn't open for too long, so move through it quickly!

Buon Viaggio!

Posted by
500 posts

Departure/arrivals schedule (in Italian) for Milano Centrale:
https://prm.rfi.it/qo_prm/QO_Partenze_SiPMR.aspx?Id=1603&pag=01&start=0&stop=6&dalle=04.00&alle=08.00
Infos in real time: http://www.viaggiatreno.it/viaggiatrenonew/
(search for train number and you will have real time info on train being in time or delayed and arrival/departures track).

But often trains are rescheduled to different tracks so you should better check on the spot. Departing frecciarossas are often assigned a track only 10-15 minutes before departure.

Changing trains in Milan is not difficult, you just move to the head of your train, check the boards that are huge, and llok for the departing track. As all track are on the same level, there are no stairs to climb. The most difficult moment may be getting on and out of trains are there could be a few steps to do.

If you are coming from Switzerland, usually trains arrive at low number tracks on the west side of the station, so you are likely to have to walk to middle number tracks for most destination.

Posted by
8084 posts

I certainly worry about what Rick would call "Bogus Baggage Handlers" making off with my stuff, or extorting a tip. But I think you're talking about something else.

lisa, I want to say, in what I hope is a nice way, that sometimes when other travelers try to help you, it is to help themselves. When there are only two doors to a train carriage, and someone is struggling to climb three steps up or down, it can make the difference between our getting a seat or luggage space, and standing for two hours of travel. I appreciate your efforts to arrive early and avoid inconveniencing others, as well as being able to avoid asking for help.

My mother is 88 years old, and I understand what it is to value and be proud of your independence at the same time. But you also have to understand that in a high-tourism location, there are other people who have some modest rights, too. Young people who sit in groups on the steps to eat a sandwich and completely block the public way are just as guilty of bad behavior.

I know that I (maybe ... ) will be 88 some day, and need help with everyday living. I do not mean to sound contemptuous. But in a crowded society, we all have obligations as well as rights.

Posted by
11613 posts

Tim is right. I also board trains slower if I have luggage, and often someone will ask if they can help. Trust me, as soon as your luggage clears the steps, they will let it go and you can resume your independence; it really is just a polite attempt to let boarding traffic proceed quickly.

Posted by
238 posts

Thanks everyone! Appreciate the insight and advice.

About helpers...yes indeed it is the bogus luggage handlers that I worry about running off with my bag because I am slow. I understand about the people wanting to help themselves. I totally get it but I am capable of getting on and off the train myself with luggage. I have even carried it up and down numerous flights of stairs so far in Switzerland. I am just not fast. My luggage is super heavy. Next trip...no Samsonite. Im buying some lightweight luggage!

I am taking first class on my train from Milan to Levanto mostly to avoid larger crowds. I realize there is not a big difference but at least in Switzerland these cars were MUCH less crowded for boarding and sitting. More luggage space. Plus a seasoned traveler sho travels solo also (I think it was Zoe?) told me she prefers first class in Italy. I am willing to pay the amount for this leg of the journey and also for the trip from Levanto to Milan on the way home. I will let you know how I do later if I can get online.

For now...I have everything of value except passport in moneybelt. My plan is to pack my prescription, phone and passport in a zippered, upper level rain jacket pocket for when I arrive in Milan and wear that (it is an ugly, non-descript gray jacket). At least if a bag gets lifted I will still have money, phone, passport and credit cards.

Posted by
11613 posts

Wasn't me, I usually book second class.

Posted by
238 posts

I made it safely to Levanto and although the sun is really strong and the AC in my room is not (I know...it is to be expected in many Italian hotels) I had a good trip.

Train ride from Lugano to Milan in 2nd class was a sea of luggage piled in every corner. What a nightmare. Fortunately, I had an American couple join me and we all agreed it was OK to put our luggage next to us, under us, anything but the general luggage areas at the end of the cars. We just got through it.

Milan Centrale was SUPER EASY! You people were right! I am used to Grand Central and Penn Station in NYC. Zurich is much more confusing. The only thing about Milan was it was so crowded it was hard to walk fast. I made it to my train just in time. No time to linger. By the time I got off and looked at the boards my train was already waiting.

I will have to thank the RS person who advised me to go First Class in this situation. She is in my private messages somewhere. That was absolutely the BEST decision for a solo female like me who has never been to Italy or has not traveled in Europe over 15 years. WOW! What a HUGE difference in my feeling safe. I felt so much safer. I had great traveling partners. Compartment totally booked with two Italian businessmen who spoke OK English, an Aussie couple also going to Cinnque Terre and a young Italian Chef who knew enough English to be helpful. We all had a ton of luggage and we juggled it very well in our area and laughed about it. Everyone was so helpful.

Sorry...but I am going First Class when i go back to Milan from Levanto. The larger luggage space for me is worth it. Hope you all do not think I am a wimp for doing that but it makes me feel better.

Now...the next hurdle...trying to purchase tickets at the local train station here. But I will write down trains, times, numbers, etc. I already have my Cinque Terre treno pass. My Innkeeper bought it for me in advance and also picked me up at the station.

Posted by
238 posts

PS...it is my ultimate goal to be helpful to others who may travel in the future whenever I post something. So...to others going through Milan Centrale....no need to go to the BiG Partenze board. There is a smaller one all the way to the right. Yes, it is a walk but most tourists do not use it. It is electronic. This is a very easy terminal as others have posted. You get off train...you turn to your right. Period. Just go til you cannot go no more and then turn right to find small Partenze electronic board. SUPER easy. But...1) know your train NUMBER and departure time, 2) be prepared to have to walk to your LEFT to get to your platform. You may have to walk a lot but just keep your eyes on your things and occasionally look up to glance at platform numbers which are velatery easy to see.

This was almost scary-easy so you all were right. The Aussies in my compartment said they were targeted by pickpockets but that was when they tried to board in a big crowd. They advised me...better to wait for your train and board early or board after the crowd. Of course, if you have a reserved seat in First class this is not as much of an issue as I found out.

Posted by
32405 posts

lisa,

It's great to hear that you're now in Italy. A few thoughts....

Train ride from Lugano to Milan in 2nd class was a sea of luggage piled in every corner. What a nightmare.

That's often the case with trains in Italy at this time of year. Lots of tourists travelling, so lots of luggage. It's just a matter of adapting to the circumstances and considering the trip a "memorable travel experience" (it will seem like much less of an ordeal when you're home and reminiscing about your trip).

Now...the next hurdle...trying to purchase tickets at the local train station here.

You'll probably find that to be a very easy process. If you feel adventurous, try using the Kiosks.

While in the Cinque Terre, you might try a glass of the local Sciacchetra, which is a locally produced wine.

Posted by
11294 posts

"I am used to Grand Central and Penn Station in NYC. "

If I had known that, I would have been able to be much more reassuring. I've never encountered a station in Europe more difficult than NYP (as New York Penn Station is abbreviated by Amtrak). If you can handle that, just about any station in Europe will be mere child's play. At the very least, you won't be thrown by some of the Paris stations, where there's one section for banlieue (suburban trains) and another for grandes lignes (long distance trains).

"Now...the next hurdle...trying to purchase tickets at the local train station here. "

If there's a ticket machine, use it. They have an English option. And again, if you can handle the NJ Transit and Metro North ticket machines, these will seem easy. Just be sure to choose the correct start and end stations, and the correct date and time if part of the trip involves a fast train.

Posted by
238 posts

Ken...the local wine here in Cinque Terre is amazing and CHEAP! WOW! I like your positive attitude about a great trip memory and sea of luggage but for me...that just added major stress. So...going first class in Italy when I can and when I am traveling peak tourist season.

I traveled second class today in Cinque Terre. It was great in the early morning but an absolute nightmare after about 10am. I hate crowds but being a school teacher this was the only time I could take a longer trip.

Thanks for your encouragement and excellent advice over the past few weeks. Greatly appreciated!

Posted by
238 posts

Harold...thanks for your thoughts about NYC stations as well. I agree they can be more intimidating and challenging to newbies. However, what worried me about this trip was that so many people I ran into had horror stories about things getting stolen in train stations, on trains in Italy. Yet, these same people go to NYC all the time.

My guess is that they had the look of "awe" or they were doing too many touristy things. I made the mistake of taking some photos when on my train from Luzern to Lugano and guess what? I was targeted. Nothing happened I did not lose anything but I was tense the whole 3 hours. Today when I went to Cinque Terre I took two treks...one early morning for photos ONLY. Perfect!!

Second trek....was a tourist throng like I have not seen since going to Epcot at peak season (Disney World). But...I had my back up funds/cards in money belt and only had 25 Euros in my cross body purse. I came up with a great idea of how women can carry a purse and tote bag which may post on another thread.

Thank you for your thoughts! I am loving it here in Levanto as my base despite the rain.

Posted by
128 posts

Hi Lisa,

I have been following your adventures and it looks like you are continuing to have fun. Please do write up your trip and your hints and advice.

As a fellow solo female traveler, I can assure you that the advice of the road-tested is always sought after.

Posted by
32405 posts

lisa,

I like your positive attitude about a great trip memory and sea of luggage but for me...that just added major stress.

The situation with crowds and luggage can be a bit stressful at the time, but it often takes on a more favourable character when reminiscing. I find that travelling in Italy often presents some unique travel memories which don't happen with the same frequency in other countries. Travelling in second class is where the most interesting experiences seem to happen, but that's another story.

It's great that you're enjoying the wine and your time in the Cinque Terre.

Posted by
238 posts

Dmae...thank you. Where would I post my advice? Which forum? One thing I highly recommend is staying in Levanto. More shopping and more to do when you are alone and do not have company to pass the time. It seems like it is not touristy at all. Lots of families and locals so you feel safe.

Even when I was on a train packed like sardines I felt OK because there were a lot of Americans, Aussies, young Asian students that spoke English. These 3 groups seem to be the most paranoid about petty theft so it's like we watch out for each other.

Ken wrote to me about the cruise ship tours that dump here and he was SO RIGHT! The downside is they make it so overcrowded. The upside is that I see what seems to be pickpockets targeting them so they are a good distraction for petty theives. Being solo in these situations is not a bad thing because these groups have to assemble sometimes and when they do it is a mob scene. A feeding frenzy for pickpockets. By mob I mean over 30 people in one group. Someone posted somewhere about cruise ship schedules. Maybe it was also Ken. That is a post that I wish I could find because it had links to when the cruise ships stop in Cinque Terre. So, you can either avoid that mob or go when there is one just be aware. I know...a bit off topic but I do want to help people.

Posted by
715 posts

In 1976 while hitchhiking through Europe i was a victim of pickpockets outside the Roman Forum. Yes those dang Roma Girls (they make me want to scream and shout - oh wait that is Moscow girls), anyways. I have been back to Italy many, many times and never once have I had an issue. I truly worry about all this emphasis on petty theft and sticking with english speakers makes one feel safe. You miss so dang much when that is your company. More importantly I think this emphasis on petty theft, pick pockets, motor scooter purse grabbers, etc., puts undo emphasis on this problem causing people to way over react, and shudder, avoid so much culture. That being said pay attention and be aware of your surroundings and crowds. I really don't think there is more to it then that. Does it happen, yes, is it rampant, i just don't see it. My belief is that the more you hang out with tourists and american the more of a target you will become.

Posted by
238 posts

I had only one scare on this trip so far and although it was substantial it was not in Italy. It was on a very crowded train, second class, to Lugano from Olten Switzerland.

I have felt very safe overall. The reason for my initial paranoia has to do with over 20 (I stopped counting) friends, family members and co-workers who ALL told me I was crazy to visit Italy alone. They also said that visiting Paris, Barcelona, Madrid alone was crazy so they were not singling out Italy. They all had a story about theft and they are all seasoned travelers, all have been to major cities like New York and LA. I am a seasoned traveler as well. So I just thought they might be worth listening to since so many of them had those experiences. NONE OF THEM are from or on this forum. So, maybe RS forum people are just better/wiser travelers than my family/friends/co-workers.

I still have two more days left here but so far...all good!

Posted by
238 posts

Made is safely to the airport hotel. Gave the ticket agent in Levanto a written note to tell him I needed a Malpensa Express ticket. It helps to write dates and numbers in European format such as ones with the little hook on top and sevens with lines in the middle. Did have to validate the ticket in Milan and saw all these people having problems trying to use the machine. I just said "scuzi" and went right ahead of them and did it easily. Not sure why people have such a problem with this. All I heard in Cinque Terre from Americans were how they had to pay fines for not validating. Apparently these people do not read this website or do their homework. Glad I had some great advice here! Thanks all!