La Magnolia B&B in Orvieto – No Recent Response from Serena? Backup Ideas?

I was able to go to their site and at the very bottom there is My Booking, Contact Us. and up at the top of the page their phone number. Any number of reasons why no response so I would bombard them, now as it is probably evening there, and at night where you are so they arrive on Friday to all your inquires. You could also check with booking.com and their reviews to see if this may be a usual situation with customer service at the hotel.

That is odd. I had a response from her just on March 13. This is the email. used: [email protected]. Is it possible you missed a letter or dot in the email?

Serena responded. She had a personal issue she was dealing with. All is good with my reservation.

I too have booked 3 nights at LaMagnolia for this October, directly with Serena, through her email address. She has been quite prompt at returning my email questions, and has assured me that I don’t need to have a formal “confirmation,” that our email exchanges ARE her confirmation! I am trusting her for that! However if anyone has had that assurance, and it did NOT work out, please let me know. (We had stayed there in 2018 and loved it, and wanted to return. We were thrilled that we still had her business card and could contact her directly...)

Stayed with her in April and it was still lovely.

Just a note that the question was asked back 6 months ago in March and Amy got her answer and solution within just one day...