ITA Airways train + plane

Posted by always_steph on 05/31/25 07:30 PM

Hi I recently purchased tickets for my friends and I to Italy through ITA Airways. It is a multi leg trip starting from LAX to Rome and Florence to LAX. I made the mistake of getting the Florence to LAX train + plane. I do not mind train + plane but I am most concerned that we have to travel late at night through train. I tried to call and change the time but the travel agency was very rude and unhelpful. Is it possible to not use the train ticket and only use the plane tickets. I was thinking as an alternative to purchase train tickets at an earlier time from Florence to Rome and arrive at the airport (not utilizing the train tickets purchased with the plane tickets).

Thank you!

Posted by WengenK

Wengen

05/31/25 07:50 PM

3525 posts

Does the ticket you received have a Trenitalia booking code? If so, just load it in the Trenitalia App, and see if you can change it there.

Otherwise do indeed just buy another ticket. Because trains do not have a check in the Airline has no way to know that you did not take the train you booked.

Posted by markcw

Los Angeles

05/31/25 08:36 PM

1777 posts

Because trains do not have a check in the Airline has no way to know that you did not take the train you booked.

I would proceed with caution, as the train portion is connected to your ITA booking.

From ITA website:

No, you have to check in twice, separately, and you will be sent two boarding cards, one for the plane journey, one for the train journey.

For your train trip
Log in 72 hours before departure to the Accesrail site, enter your ticket number or ITA Airways PNR and check in. Once you have completed the operation, you will receive the boarding card for your train trip.

If you have a late train from Florence to FCO, that implies you have an overnight layover at FCO? I would contact the ITA call center, even though you bought from a travel agent, and ask them whether you will jeopardize your return trip by booking an earlier train.

Posted by traveler212

11/13/25 03:31 AM

1 posts

What did you end up doing for this and how did it go? Can’t find much online about whether the airline can tell if you boarded the train.

Posted by WengenK

Wengen

11/13/25 10:24 PM

3525 posts

Accessrail is a website that is often used for these Air+Rail offers. What you will get from it is a normal ticket, and you could indeed afterwards load it in the Trenitalia App and see if you can change it.
Often you can also change it before downloading the ticket.

Because trains function very differently from planes the train booking that is added to your plane booking is often a fake one, that just reflects how long it takes to make that trip, in order to give realistic expectations of what the travel time will be. Often you are rather flexible in what actual train you take.

And unlike with air travel there is no way for the airline or railway to prove that you did not travel on your ticket, as there is no check in, so not using the train part will not have any consequences as long as you do download the ticket.

Posted by markcw

Los Angeles

11/15/25 09:05 PM

1777 posts

From ITA website:

https://www.ita-airways.com/en_us/flight-train.html?WT.mc_id=search_Google_pMax_US&WT.srch=1&gclsrc=aw.ds&gad_source=1&gad_campaignid=19609591390&gbraid=0AAAAAoLiNeKfw_JizhrbsZhtXJ2iu83sK&gclid=Cj0KCQiA5uDIBhDAARIsAOxj0CGhTXaR1YzPmhNWFJT9EjGNfPlMOpqD4tbisRWRobJkYvyV1XUdyF4aAujVEALw_wcB

One example:

What should I do if my flight/train is delayed?

Flight delayed

If you miss your scheduled train because of a delayed flight, head to the train company's service desk at the station. A customer service representative will help you make a new booking for the next train.

Train delayed

If you miss your connecting flight due to a train delay, please go to the ITA Airways ticket office at the airport or contact the ITA Airways Call Center to receive a new airline ticket and to be automatically rebooked on the next flight.