My husband and I will be in Venice in a couple of weeks and earlier in August I made reservations for several guided tours (Verona, Vicenza, and a Venice walking tour) through Avventure Bellissime's web site www.tours-italy.com but never received confirmation. I have sent several inquiries through their web site and also a separate email to the general email address, but have not received any response. Has anyone else had a similar problem with this company? Are there any other companies that do guided day trips to the Veneto from Venice? Thank you.
Posted by
Windsor, Ontario, Canada
42 posts
Hi Katie. I booked a tour through the same company in Venice and had no problems at all. Within a day I had the confirmation numbers (they sent everything twice, but i'm not complaining) and instructions on where to meet. I didn't look at any other companies since this one was recommended in Steve's book and everything went smoothly. Sorry I can't be of any help.
Posted by
Milwaukie, Oregon
1056 posts
I've also booked Venice tours through Aventure Bellissime and had no trouble getting confirmation -- the same day! We haven't taken the tour yet, so have no opinion on the tour itself, but were very pleased with the reservation process. They even answered some questions we had while making the reservation.
Posted by
Peabody, MA, USa
2 posts
Hi Katie:
I was wondering if you received your confirmation yet? I am about to book with this agency and I want to make sure they are legal and fully functioning.
Posted by
OP
Philadelphia
2 posts
I received a response from Avventure Bellissime last week and realized that my email provider was blocking messages from them. They had apparently sent about ten messages that were blocked and I never received them. I am working with my email provider to determine the cause of the problem. In the meantime, I gave Avventure Bellissime an additional email address to use and hopefully we will be able to finalize our reservations.