Hello, my partner and I are going to Italy on Scandinavian Airlines in the spring of 2024. We're going from San Francisco International Airport to Copenhagen Airport, where we have an hour and 10 minute layover, then Copenhagen Airport --on the same airline-- to the Rome Airport. A few questions: First, is Scandinavian Airlines really that bad? I've read many reviews where people said they're flight was delayed or that their luggage was lost and now I am terrified about flying with them... I've considered booking with someone else but other airlines are expensive and I have also read some OK reviews of SAS. Secondly, I'm starting to worry that our 1 hour and 10 minute layover time won't be enough time to deplane, go through passport security and security, then to get on the next Scandinavian Airlines flight on to Rome. Thoughts?
First, is Scandinavian Airlines really that bad?
No, they are a pretty good airline. Granted, I've been terribly delayed when flying SAS, but I've also been terribly delayed when flying KLM, or Lufthansa or British Airways or other airlines.
I've read many reviews where people said they're flight was delayed or
that their luggage was lost and now I am terrified about flying with
them...
People only tend to write reviews of airlines when something goes wrong. Those that have had a good flight will rarely bother writing a review. Here is a less negative view: https://www.youtube.com/watch?v=k9fGmwPUUQ4&t=426s
Secondly, I'm starting to worry that our 1 hour and 10 minute layover
time won't be enough time to deplane, go through passport security and
security, then to get on the next Scandinavian Airlines flight on to
Rome.
I would not worry about it. Copenhagen is a small airport and you will probably have at most a 15 minute walk from arrival gate to departure gate, plus an immigration check.
If you're on SAS the whole way, they will make sure you make the connection and get to your destination
If you Google "problems with" and insert any airline, you'll find some. That's how the business works.
I've considered booking with someone else but other airlines are expensive
You often get what you pay for. How much is a stress-free journey worth?
ITA Airways flies nonstop SFO =>FCO. No connection to worry about.