Even though I put my password in time after time after time, I still can't answer personal messages. It used to work fine! What up with this system?
Posted by
Tresana, Highlands Ranch, CO, USA
23652 posts
Works fine for me.
Posted by
Sacramento, California U.S.A.
10711 posts
I haven't had any problems either.
Posted by
Honolulu/Seattle, HI/WA, USA
2787 posts
works fine for me - you may want to contact the web master to see if they can give you any help.
Posted by
OP
Alachua, FL, USA
238 posts
Thanks for your replies! Now I'll send an e-mail!
Posted by
Vernon, Canada
32392 posts
Celeste, Are you able to post replies on the HelpLine? If that works, the PM function should also work. The Webmaster will be able to get it sorted.
Posted by
Texan in CA
4418 posts
The 'My Profile' button used to show if I had a new message; now it only works if I've just logged on...but I'm adapting ;-)
Posted by
OP
Alachua, FL, USA
238 posts
I wrote to the Wenmaster and he answered me, but his solution did not correct the problem. For some reason I can read the messages but not reply to them. It's so frustrating!
Posted by
Vernon, Canada
32392 posts
Celeste, You might try clearing your Cache and Cookies. That may be part of the problem?
Posted by
OP
Alachua, FL, USA
238 posts
No, I did all that. I finally just downloaded Google Chrome, and now it works OK. I just can't imagine why all of a sudden I couldn't access it on AOL as I've done for months.
Posted by
Vernon, Canada
32392 posts
Celeste, If downloading Google Chrome fixed the problem, that would tend to indicate the issue was with the previous Browser you were using. Just curious, which Browser were you using?