iPhone And iPad charging issue in Italy

I am having problems Charging these devices. The phone And iPad plugs get super hot And at Times will not charge. I had no problems in Florence. But in Rome And Venice i did. I also do not know why some of these words are capitolized.

Posted by Ken
Vernon, Canada
17710 posts

Liz, Could you provide a bit of further information..... Are you using only the factory iPhone and iPad Chargers along with Plug Adaptors OR are you using these with some type of Voltage Converter? The fact that they were working normally in Florence but not in Rome doesn't make any sense? Getting "super hot" is NOT a good condition for any electronic device, and if that continues they will likely fail within a short time. I don't know about the iPad (I don't know what the current draw is), but there's an another method you could use for iPhone charging. Are you travelling with a Netbook or any other device that uses USB charging? You might try unplugging the USB connector from the iPhone Charger and connecting it to another USB source. I used my new iPhone in various parts of Italy last year, and didn't experience ANY problems of that type. Good luck!

Posted by Liz
Round Rock, TX, USA
91 posts

Yes, the factory charge cables and a voltage coverter

Posted by Ken
Vernon, Canada
17710 posts

Liz, "and a voltage coverter" DO NOT use a solid-state Voltage Converter with electronic products such as cell phone or camera Chargers!!! Electronics should ONLY be used with transformer-based voltage conversion. A Voltage Converter is most likely NOT necessary anyway. On EACH of the Chargers you're using, check the "Input Voltage" spec's. On the bottom of the small "cube" iPhone Charger, it should say Input 100-240 VAC ~ 50/60 Hz (you may need a magnifying glass to read it). If that's the case you can simply connect the Charger directly to the outlet using ONLY a Plug Adaptor!!! You'll probably find the same spec's listed on the iPad Charger. Connecting electronic Voltage Converters to electronic chargers is basically connecting two Switched-Mode Power Supplies together. In some cases these will work for awhile, but results can be unpredictable as they don't always work well together. As your Chargers have been getting "super hot", they may already be damaged and should possibly be replaced either: > At the nearest Apple Store > When you get home They may last for the duration of your trip, but DO NOT use them with a solid-state Voltage Converter. If the spec's indicate what I've mentioned above, I'd suggest connecting the Chargers to the outlets and then waiting for a moment or two before connecting the iPhone or iPad. If it's going to self-destruct when directly connected to 220 VAC, better that should happen without anything connected to it. Good luck!

Posted by Liz
Round Rock, TX, USA
91 posts

My converter is also has a setting to use as an adapter. Is that what u should be setting it on?

Posted by Ken
Vernon, Canada
17710 posts

Liz, Without knowing which product you're using, that's difficult to say. I suspect that in the "Adaptor" mode, it provides a direct pass-through feed from the source to the load, so that would be preferable. Did you check the spec's on the two Chargers? I'm heading to the local Italian Deli for lunch, but will check this post in a few minutes to see whether that worked for you. Cheers!

Posted by Liz
Round Rock, TX, USA
91 posts

Ken. I cannot read the print on the chargers even with these new high priced reading glasses I had to buy in Venice. I will switch it to the adapter mode.

Posted by Ken
Vernon, Canada
17710 posts

Liz, Does your camera have a "macro" mode? Taking a photo of the wording on the chargers and then enlarging may allow you to read the spec's?

Posted by Liz
Round Rock, TX, USA
91 posts

Problem solved! I think. Both devices charged full last night and didnot get too hot. Wish I had asked this question last weekend

Posted by Ken
Vernon, Canada
17710 posts

Liz, That's good to hear! Hopefully everything goes well for the rest of your trip. Cheers!