My brother and I both have iPhones on Verizon int’l calling plans. Mine (iPhone 13 pro) started working immediately upon arrival. His (iPhone 8) isn’t working. Anyone know why?
Posted by
Freedonia
16315 posts
There could be a few reasons..
Does he have data roaming turned on?
Is his version of the iphone compatible with Verizon's International plan?
Have you contacted Verizon?
Why don't you go through this page to troubleshoot..
Posted by
Duluth 🛶
8065 posts
All of the above, but I would also suggest that he try rebooting his phone to see if that works. That can fix a myriad of problems in many cases.
Posted by
Michigan
465 posts
all of the above and make sure his phone is updated - at least as far as it can be.
Posted by
Virginia, USA
5853 posts
Check the roaming settings. More info here:
https://www.verizon.com/support/knowledge-base-207031/
Posted by
OP
2 posts
Thank you all for the quick responses! We spoke to Verizon and he got his phone working.