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Invoices and Vat refund forms stolen from train. How do I claim refund

Hello everyone.

I’m in Italy right now and will be in Europe for the next 10 days, flying out of Amsterdam back home.
In Rome, I purchased a couple of Fendi bags (from 2 different stores) for which I got the VAT refund forms.

While on the train from Venice to Milan, my backpack containing the forms were stolen while stopped at Verona station. Luckily it had only a few toiletries, chargers and food. Unfortunately it also had my invoices and along with them the VAT refund forms from Global Blue.

My question is if the emails from global blue with the barcodes will be enough for the refund process. Please help and guide me on how to get the refund while flying out of Schiphol airport.

Thank you.

Posted by
578 posts

Unfortunately I doubt the emails will be enough

Can you call the merchant and see if they can email you everything you need?

Sorry you had this happen