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Il Massaggio in Varenna

I will be in Varenna in early October and have been trying to book a massage at Il Massaggio in Varenna. I've been emailing them to verify the details and thought I had everything nailed down. Then they sent me a payment link which said that the appointment will be confirmed as soon as I pay the full amount for the service. I responded by asking about their cancellation policy and received no response. I've followed up 2 more times, and still no response. My spidey sense made me question if this website is a scam. Has anyone used Il Massaggio in Varenna? If so, can you tell me what their cancellation policy is or how to get a response from them? Thanks!

Elaine

Posted by
12728 posts

Is this the place--https://www.ilmassaggioavarenna.it/en/

Looking at a street view on google map, the place does exist. The website is bereft of any cancellation info.
They do show a phone and email on their "Contact" page.

If you cannot get a response then the options I see are:
a) do not book it until you are there
b) book (and pay) and hope your plans do not change

Good luck