I pad mini

Help! My Ipad mini won't charge! I am in rome and I purchased the Apple travel adapter and I can't get my ipad mini to take a charge. Does any one have suggestions?

Posted by Rose
NYC
922 posts

I had a problem recently and it turned out to be a defective charger cable. I had to get a replacement. A new Apple store just opened in Rome at the Galleria Porta di Roma, Via Alberto Lionello 201, Tel: 0687 208 501. By public transport: prendi l'autobus 38 dalla stazione Termini in direzione Baseggio e scendi a Baseggio - Porta di Roma. (Sorry, was trying to get an answer to you ASAP - take Bus 38 from Termini Station in the direction of Baseggio and get off at Baseggio - Porta di Roma. The store is open 10:00 till 22:00.) http://www.apple.com/it/retail/portadiroma/ Good luck!

Posted by Ken
Vernon, Canada
17738 posts

emily, The suggestion that Rose mentioned is your best bet in solving the problem. I'd suggest taking your iPad Mini along with you to the store. Good luck!

Posted by Lola
Seattle, WA
5444 posts

I see that the Travel Adaptor description says that to use the kit with an Iphone5, iPad mini, or iPad with retina display, you need something called a Lightning To USB cable. Could that be the problem? I am curious as My new iPad is the retina display, and I now wonder if I will need something extra to charge it in Europe.

Posted by Ed
Pensacola
7971 posts

The chances of a cord going bad are slim. A lightning wire is just a cord with a USB at one end and a smaller proprietary fitting at the other (it looks a mini USB almost). I'm betting on the 'apple travel adapter'. Try a regular plug adapter and see what happens. Lola: we have one of each and the line above works all over the world.

Posted by Nigel
East Midlands, England
8740 posts

You aren't trying to use a voltage converter between the iPad and the wall are you? Is the plug you are plugging into switched on? Does a different gadget charge or switch on in that plug? Does the circuit breaker to the plug need resetting?

Posted by George
Canada
818 posts

Wall outlets in hotel rooms can work differently - some on a switch, rooms with card keys need the card key or business card in the slot to activate the power in the room - it can be a maze but I doubt it's the cord itself.

Posted by Ellen
Centennial, CO, USA
1393 posts

Basic question, but did you try ALL the outlets in the room? Maybe the one you are trying to use isn't working? I had that happen just a week ago in Italy. I had to charge my stuff in the bathroom (not ideal with the moisture and water) This sounds to me like either the outlet, or the adapter isn't working, not the cord.

Posted by Rose
NYC
922 posts

The iPad Mini uses Apple's new more-compact 8-pin 'Lightning' connector - same as the iPhone 5 uses - vs. the 30-pin connector that was common for earlier Apple products. It's not a special connector; it comes standard with the Apple product when you buy it. This article has a picture: http://en.wikipedia.org/wiki/Lightning_(connector) (It's actually mildly annoying because my older iPod still requires the 30-pin connector, so I now need to carry both when I travel. I used to love that I could use the same connector for all my Apple devices. Oh well... another minor first-world inconvenience.)

Posted by Nicole P
Truro, NS, Canada
710 posts

Just wanted to mention that when I got my ipod I bought one of those generic wall chargers that you plug the USB side into (has 2 USB slots so should charge 2 items)...it charges my ipod fine, but my ipad mini won't charge with it... I have to use the plug that came with the mini. Also, my ipod...(this is the 30 pin style) will charge if I plug the USB into my computer, but the mini won't...I can only seem to charge my mini using the wall plug (And I'm hoping it'll work with a plug adaptor when the time comes to go overseas).

Posted by George
Canada
818 posts

Nicole, the iPads require a higher watt charger than the iPods or iPhones, that's why you can't charge through your computer. iPads used to ship with 10W power adapters, they now ship with 12W.

Posted by Nicole P
Truro, NS, Canada
710 posts

Tks George - was wondering why it'd only charge with the plug sent.

Posted by Rose
NYC
922 posts

Nicole, my iPod mini charged fine with the 30-pin connector and a standard European plug adaptor (or UK plug adaptor if that's where you're going). If you plan to keep your iPod mini for a while, take care not to lose (i.e. leave behind) your 30-pin connector. I recently discovered they aren't cheap to replace.