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I can't believe I am asking for Trenitalia help

OK so for months I have been reading all of the threads about people who could not book their trenitalia tickets online, and I thought I had it all worked out. FINALLY today they come up, I try to buy choosing "Non sono registro" to not register, but it keeps giving me an error and will not let it go through. When I choose that option, I have to enter my name, email and phone #. But it will not go.

Help please! Now my train shows "limited seats" for super economy in the time I have been trying to get it to work. AACK!

It says this "Error code : 291 Any one of the data entered is not valid"

AAARGH! Help please! :)

Thank you!!!

Posted by
1009 posts

Oh forget it stupid trenitalia site... just booked them on italiarail....

Posted by
118 posts

It is frustrating but I found I had to let the page fully load before entering data. I did tickets without registering. I do believe Italia rail will refund you the $5 booking fee if you email them and ask. I know I have seen that suggestions on TripAdvisor.

Posted by
792 posts

Were you trying to enter specific info for all of the passengers? I was entering everyone's email, etc and I kept getting an error. So I decided to skip that and just enter names and my email at the end. No error message. Anyhoo, seems like things worked out for you in the end!

Posted by
1009 posts

Yes I was... maybe if I have to do it again I will try to skip that! :)