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How to book a tour in Sassi di Matera?

I've sent numerous email and watsapp messages as their websites pointing out they could be reached via emails and watsapp. But almost none came back with response. And if they did, they asked more details which then I response back but that's it they don't confirm back or anything else. The Watsapp messages are read ONLY.

How did you guys who have joined the tour manage to book beforehand? I was adviced some emails but certainly this does not work. I could call but for a tour that costs EUR10 - 30, my international calls would cost more than that.

I saw the websites have very few information such as no schedules and even no fee stated. They are being prepared to face the world in 2019 but I think they are not ready yet. It seems by the time of my visit in June, there're still plenty of accommodations left as well which means they have not hit the tourists high season as well but why the tour operators seem so disorganized? Perhaps they are busy with something currently...I'm still trying to figure out how to book with them as this normally does not happen to me before.

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