Has anyone stayed in this establishment? It is mentioned in RS 2008 Italy guidebook. Two friends and I booked rooms there (we think, there appears to be a language barrier translation programs can't quite fix), however it has been nearly a week since we've heard from them, despite a request for them to contact us once our booking was confirmed (and an email since).
Since we've 'lost' contact with them we've run across the only review on tripadvisor.com which was scathing to say the least and found that a convention will be in town during our three-night stay in early May. Other hotels are booking up fast (ie everything $ and $$, and some $$$ in RS book and those mentioned anywhere in these forums) and prices appear to have risen. Are we panicking for no reason because of one scathing review, despite Rick's recommendation?