My Credit card was charged, but I didn't get any tickets to print (as requested.)
No one has responded to my emails for two days.
I did use the official address to purchase tickets as recommended here.
Now what do I do?
Posted by
New York, NY
4072 posts
If you think it's a scam, contact your credit card bank and report it as fraud to start the reimbursement process.
Or look at Google. https://www.tripadvisor.com/ShowTopic-g187791-i22-k10337629-Where_to_pick_up_tickets_for_tours_through_Coopculture-Rome_Lazio.html
Posted by
Northamptonshire, England
34217 posts
An email isn't in your Spam Folder of your email reader is it?
Posted by
OP
3 posts
No. It is not in my spam folder.
Posted by
san diego, us
82 posts
Did you receive an e-mail confirmation of your purchase from the site? If so, you just need to bring a printout of that confirmation to the coliseum to exchange for the tickets about 30 min before the set time for the tour.
Mei
Posted by
OP
3 posts
I did not get anything from the site. That is the quandary. Only from the credit card processor and no response to my emails