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Help contacting Trenitalia

I purchased our train tickets from Trenitalia online prior to registration on the website. The email I received for our tickets will not open and I can’t find under my name. I have tried chat function and email and calling without success. Any ideas? I’m unable to open pdf reservation.

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3327 posts

If you have a PNR number you can use that together with your email to add the ticket to the app.