COVID began in 2020 not 2019. Anyone who had a tour scheduled in 2020 got a refund. This post does not compute.
Actually we cancelled our May 2020 tour in March 2020 just before the balance of our tour cost was due so this response to the OP was incorrect. We cancelled just before RS cancelled the early 2020 trips. Per our contract, we were not due a refund for our deposits cancelling when we did, but RS incredibly gave us a voucher without us even asking, which we wouldn’t have done. As we have now canceled our 2022 trip, we still have this voucher through 2023, which was the original expiration date.
I am interested in the RS answer to this question as while my H was interested in an RS tour at age 79, he seems to not be interested in a group tour at age 82 or 83 ( We have always been independent travelers…something about teaching an old dog new tricks). I would love to put the extra deposit towards a single room should I plan a future RS trip, which I will if I go to Europe again.