GetYourGuide

I believe that GYG is a platform of independent guides and and not an organized unitary guiding company. It calls itself a "platform" on its own website. Not that is bad. It's just that your experience with any individual guide arranged through them may vary.

Yes to above. That being said, I have used it 3 times in different countries and communication with the actual company/guide providing the tour has been good in all 3 situations.

We have used them in several countries and all went smoothly. Would use them again.

Get your Guide is a reseller

You can usually find the actual tour company if you drill down on the listing

I just did the colosseum and Vatican tours through GetYourGuide on Easter weekend. Was such a breeze and they take care of the entry tickets. Would recommend

We just used Get Your Guide in Munich for a food tour of the local market. It was very good and we would use again.

hey hey joycraft
we have used getyourguide.com 3 times in different cities. totally recommend.
had an issue in paris late september 2019, it was tourist/convention/fashionista week/techno music parade/ex president cheraq passed away, crowds & paparazzi overload!!! traffic was a nightmare, so many cops & rifles at street corners, sirens up the ying yang, world leaders everywhere in limos, roads blocked for them to get through plus people from all over france showing their respect.
our driver/guide called to cancel till the next day, so much better and thanks to the guide.
aloha

Thanks so much for your responses! Now I will be confident to book with this company.
Joy