Frecciargento issue

I have a problem. I wanted to get early pricing, so I went online and purchased two tickets for May 13th going from Venezia S. Lucia station to Firenze Santa Maria Novella station. I did not have a printer with me, so I could not print the ticket, but I wasn't worried because I know you receive a confirmation by email, except I have not receive one! My credit card took has the charge, so I know it is booked. I wrote down the seat number and my "CP" code but I apparently did not write down the confirmation number. I have sent two emails to Trentatalia, one the responses said that yes, sometimes a confirmation email is not received. So, do I just board the train with no documentation or is there a way I can get the confirmation number? Thanks for your ideas.

Posted by Nigel
East Midlands, England
11663 posts

An easy way to retrieve the information is to just log in with the information from when you registered and look at recent purchases. Its all there.

Posted by Eileen
Texan in CA
4012 posts

Debra, read through this blog post from the ever-fabulous! (ignore the ads; keep scrolling!): "I purchased a ticket in the website and I did not get my PNR code." Good luck.