Florence taxi stands and museum accessibility

Cant vouch for the accuracy of the map, but this may help: https://www.visitflorence.com/moving-around-florence/by-taxi.html

There are taxi apps that can call a taxi to your location for free aside from the small additional charge to get to you, but this is same as calling one to your hotel.

The apps vary from town to town but I've used AppTaxi and it has worked really well in northern cities including Florence. TaxiMove is another one that I've seen referenced for use in Florence and you can always check when you are there. The benefit of the app is you don't have to speak to anyone and they know both where you are and where you want to go. Trying to speak Italian to a rushed operator on the phone can be a trying experience if your Italian level is "tourist".

The buses also work pretty well running around the perimeter of downtown in areas like the Pitti Palace so that might be an option. You can tap in on buses using credit cards (each person needs their own) so no hunting for a tabac anymore, although I can tell you where the tabac is near the Pitti Palace because I had to find it back before they started the tap in system. Google Maps works "okay" for buses in Florence but CityMapper is great if you want more detailed information in big European cities.

My wife sometimes uses cane for longer walks and on uneven Italian streets and people really respect it in Italy. There are seats set aside for handicapped use on the buses and people will hop out of them if you show up with a cane or offer you another seat. I don't know about specifically dedicated lines at busy places but we were often just show the way in when we were in line and she had her cane. We were leaving the Boboli Gardens in Florence and they want you to take the long way out through the gift shop and guard simply opened the rope barricade and waved us directly to the exit without a word.

Florence is a small city and walking through much of it is a wonder but when you are done a taxi or bus is a valid option if you just want to go from place to place.

Hope that helps, have a great trip,
=Tod

While we saw a lot of taxi stands in Rome, I don't remember seeing very many in Florence. The taxi app that's listed on all of the tourist maps works well once you figure out how to use it. Florentine addresses can be confusing, and buildings can have numbers on them that are not actually the address. They are color-coded red for business and black for residences, however sometimes they're in blue. The app will ask for the color of the address. The pin drop function for "your location" is often not accurate because the satellite can't see you on the sidewalk of narrow streets with tall buildings.

The workaround that I figured out, was to stand in front of a business, Google the name to find address and use that for the pick up location ( choosing the color red for the address). Also, in Italy asking the restaurant or your hotel to call you a cab is totally normal. Be aware though when you do that, the fare starts from where the cab is when it starts driving to your location.

My husband uses a cane when he spends a lot of time walking. In Italy virtually without exception everyone is incredibly helpful, offering without being asked if he needed to go to the head of the line, use an elevator, or have a place to sit down. If on the rare occasion, someone didn't immediately offer, all I had to do was ask a guard or museum employee for an "acensore" (elevator in Italian) and it was no problem at all.

I wouldn't however go without a timed ticket for the most popular places.

Do museums still have ahead of the lines and/or free access to
disabled people with disabled document plus one accompanying person?
If yes, does that mean you don’t need a timed reservation?

You will need to confirm with each venue what sort of documentation they accept and yes you should have timed entries booked for those that require it.

Florence is almost all pedestrianized so you won't find taxis waiting within the compact historic center.
Your hotel can call for one and the taxi will take you as far as they are allowed.