I watched Rick Steves' video on Florence and intended to follow Rick's recommendation and purchase a Firenze Card on my arrival (which apparently is now available to purchase online), but some friends who recently returned from Italy said that they were still required to stand in long queues.
The Firenze card website state, "Priority access to the museums with no reservation requirements. In addition to free admission, the Firenze Card allows you to avoid long queues at the ticket offices of main museums"
I just want to make sure I have the correct information.
Thank you.