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Ferry Questions: Napoli - Positano

Posted by on

Hi, thank you in advance for reading. My mother and I will be arriving in Positano on April 13 which is a Sunday

We are going to take the ferry but we have a few questions as this is our first time traveling anywhere other than the US with a ferry,

  1. Is it better to buy the ferry tickets directly on the companies website such as Positano Jet?
  2. When we buy the tickets what are the next steps like? Do we bring the tickets either on our phone or on paper and the ferry workers scan it?
  3. If our ferry is cancelled, how will they notify us? Will they notify us electronically or in person at the port?

We plan on getting there over an hour in advance to best prepare

Posted by
5 posts

Hey! I don't have experience with the specific company, but in a cancellation situation in Italy a few years ago, I had great experience with ferry hopper so since then I book my ferry tickets with them. I had a good experience with their support team, they spoke english and were responsive.
Other than that, you usually don't need to bring printed tickets along. They usually scan them directly from your phone but that depends on the company.

Posted by
361 posts

I was in Naples in November 2024. directferries.com is a great resource to check which companies go from where you are to where you want to go.

I went from Naples to Ischia and Procida. There are 2 port terminals in Naples and of course was directed to the wrong one so briskly walked to the right one. Bought the ticket at the port. They did not allow me to buy the ongoing ticket then. Said I needed to do it when I was wanting to travel to the next island and again had to wait till I was return to go back to Naples to buy my ticket, which actually turned out to be a good thing. We had 20mph winds and the ferry still ran.

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