Hello Italy Travelers,
Upon the advice of one friend who used Ferry Hopper this past Sept and another who used it 3 yrs ago I used it to book a Ferry from Positano to Capri. We had to change our tickets because we needed to change our base to Sorrento. All I want to do is change my trip from Positano to Capri to Sorrento to Capri. We purchased the flexi and the support that bumps you to the top of the line (absolute money grab). I have been trying for the last 6 hours through various means to make this change. I have been on chat twice for more than 30 min each time only to be disconnected when it seemed we were finally getting somewhere. Any suggestions? If I cancel and rebook I only get back 70% of my money.
I have tried booking direct through Ferry companies but they wont take my credit card. Any other companies that have better support?
Thank you