Our tour guide Cinzia and Through Eternity exceeded expectations. My wife and I joined the "The Early Morning Vatican Tour with Sistine Chapel". Great performance on all aspects. (Through Eternity is mentioned in the Rick Steves 2019 Guidebook.)
Much much better than the other tour we did in Rome with a different company.
Pros:
Sign-up process. I was able to sign us up 12 months in advance. (If you sign up far in advance as we did, I recommend reconfirming a few days before the tour in case the time or meeting place has changed.)
Advance information on when and where to meet was easy-to-understand.
We were the first tour group among the tour companies to enter the Vatican Museum. Front-of-the-line.
Size of tour group was manageable, numbering only about 12 people. (The other tour we did in Rome from a different company had about 21.)
Our TOUR GUIDE CINZIA. Cinzia was outstanding. Highly professional and engaging, she was a wonderful representative for Through Eternity. She appears to enjoy her work and meeting new people.
Cinzia warmly greeted everyone at the meeting place and learned where we were from.
Very knowledgeable about the artwork and Vatican history, CInzia provided us much new and interesting information. We especially enjoyed the explanation of the Sistine Chapel paintings, and the humor of Michelangelo that can be found in some of the illustrations.
Cinzia was nimble at maneuvering our group through the Museum among the other groups entering after us. She set clear expectations with us on how she would focus on certain displays.
Cinzia continuously monitored the mood of us tour members, anticipating any unease with explanations that quickly tamped down such feelings.
After completing the Vatican Museum portion of the tour we moved directly into St. Peters Cathedral through a passageway. Also excellent.
We thoroughly enjoyed this tour, and learned much. A great value.