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Dolomites Lodging - How to Reserve?

Hi folks. I am planning to spend 7-8 nights in the Dolomites in September 2024 (will have a car), hopefully staying near either Ortisei or Siusi/Castelrotto. I've read the info in the RS Italy book on farm stays and that's my preferred accommodation type.

It seems that most of these establishments require you to book direct with them via bank transfer as a deposit, which many times is non-refundable. I'm accustomed to using sites like Booking.com or AirBnB with a free cancellation option, and a bit hesitant about having to initiate a foreign bank transfer. I guess my question is, is this method of booking - via bank transfer - how most of you secure your accommodations in this region? I've looked on sites like Booking.com and it seems only a very small number out of the very many lodging options are listed here for Sud Tyrol. Just looking for some guidance on how to reserve lodging in the area.

Thanks in advance for your help.

Posted by
28247 posts

A non-refundable booking way in advance would give me pause, too, and I can't address your question about how others handle that situation. I can, however, suggest that if you proceed with this, you check into Wise (formerly TransferWise) to transmit the payment. From all I've read here, it will be much, much less expensive than a bank transfer.

Posted by
17562 posts

Direct deposit seems to be the standard for small places like agriturismi (farm lodging) in that area. And even in the towns, many of the small family-run hotels have a policy of non-refundable deposits even if they take credit cards. I handled that for our family visit to the Dolomites last September by covering that cost with trip insurance. I was OK with that because we were committed to the trip and would not change our plans, unless some insurable event like injury or illness prevented us from going. The insurance was a European policy offered through the hotel, and was quite inexpensive for the eight of us.

This was our third trip to the Dolomites. For the first one, in 2015, I chose places that were willing to waive the direct deposit and trust us to keep the reservation, which we did. I doubt many places will do that any more. Our second trip was September 2022 and we went with a hiking tour company, so paid with credit card (also non-refundable at some point, so we insured that tour cost). This time I chose a small family-run hotel on Alpe di Siusi that does take credit cards, and insured the non-refundable deposit as explained above.

Posted by
8 posts

Thank you both for your replies and info provided. I will look into TransferWise as an option.

Lola, would you mind sharing where you stayed on your last trip? I'm also curious to hear your firsthand experience of a September visit in terms of weather and the scenery (pastures and meadows still green?), if you'd be willing to share. Thanks so much.

Posted by
17562 posts

This year we were there at the end of September, from the 25th to the 30th. We had five days of perfect weather, with blue skies and sunshine; crisp and cold in the mornings and T-shirt weather by mid-day. But I think we were lucky; one cannot count on that. I believe they had rainy days earlier in the month (I saw posts here by people who were going in mid-September asking if they should cancel because the forecast was for rain every day). And it did appear that there must have been rain earlier, as the pastures were still very green. Greener than what you see in this photo of my favorite view:

https://throneandvine.com/alpe-di-siusi-hiking-guide/

In 2022 we were in the Dolomites earlier in September, from Sept. 2-13. We hiked in light rain on 3 September, and on 6 September it was raining hard enough that we chose to forgo hiking that day and went to visit the town of Brunico which was nearby. Every other day was fine, and offered great hiking.

In 2015, also in late September, we had the first 4 days of great weather, and the next 3 of light rain—-not enough to keep us from hiking, but not great for views.

So the weather can be most anything, but it is unlikely to rain for several days straight.

We stayed near Compatsch, within walking distance of the cablecar up from Seis/Siusi. I chose this location as we did not have a car, and I planned to use the cablecar up to the Alpe, after taking the train to Bolzano and a bus to the cablecar base station in Seis. As it turned out, I booked a van to take all 8 of us from the Bolzano train station directly to our hotel; it was much easier that way.

I wanted to stay up on Alpe di Siusi as it is one of the most beautiful places I know in the world. Our hotel was Chalet Dolomites. We were the only Americans there, and we spoke German and Italian to the owner and the staff. The “big boss” as he is called by the staff, is Alessandro Giacomuzzi, a very kind and friendly host. The rooms were very nice and comfortable—-our son and his family had a room overlooking the creek below, while ours had a small patio and view of the little pasture where the carriage horses were turned out for the night. The Mountain View rooms, which I did not book due to price, face the Schlern.
We took half-board and the food was superb, with a choice of appetizer and main course at each dinner. The breakfast buffet is extensive and leaning toward the Italian, with pastries and sweets on offer in addition to the usual Tyrolian bread, cheese, and ham. My grandsons really took advantage of the pastries!

https://www.chaletdolomites.com/en/

If you are interested, read the cancellation policy all the way through. Although it says “no cancellation fees” up to 2 months before your reservation, you will see lower down that your deposit will not be returned. You can get a credit for a future stay, however.

There is a farmstay place very close by, on the road down to Hotel Seelaus (the Rick Steves recommendation on Alpe di Siusi).

http://jagglschwaige.com/en/index.html

However, Alpe di Siusi, particularly the Compatsch area, may not be the best place to stay for your entire visit, as you have a limited number of trailheads there, and one cannot drive a private car on the Alpe between 10 am and 4 pm. On 2 of our days we walked the 2+ miles to the Mont Seuc lift down to Ortesei to reach the hikes we wanted to do there—-adding 4+ miles to our day. On the other 2 days, we were very happy with the hiking and mountain biking options right from our hotel. So a 3-4 night stay might be ideal for you; book another 4 nights in one of the Val Gardena villages. We like Santa Cristina, and specifically Hotel Villa Martha:

https://www.villamartha.it/en/

They take credit cards, and their cancellation policy is liberal: free no-fee cancellation until 14 days before arrival. Go to “general informations” on the menu to read it.

Posted by
28 posts

I've been here too. It was suggested I use wise.com which I have and it worked well. One thing that did help my hesitation was to look at the local tourist board to see if the place I wanted to rent was listed there. I've done what you are doing many times and so far have not have any problems. I get the hesitaiton though.

Posted by
11799 posts

For farm stays, I would recommend this site https://www.roterhahn.it/en/. I knew several Italians (when we lived there) that recommended it as their source for holiday bookings.

Paying direct with a non-refundable deposit is quite normal. Some personal risk to you if you have to cancel, but these small operations take the risk of holding the room for you and potentially not being able to rebook if you cancel. Later in the season (and late September used to be late season but not so much these days) they might waive a deposit. Worth asking. When you do have to pay directly, I also recommend Wise. We use it all the time.

Posted by
8 posts

Lola: thank you so much for the detailed info. I will look into the lodging options you mentioned. We'll be prepared for changeable weather and hopefully with a week or so we'll have at least a few really nice sunny days.

Chris & Laurel: good to hear additional recommendations for Wise and an endorsement of booking direct with the farm-stay type places. I'll look into the website for booking that Laurel provided - there are so many options listed on Google maps that even narrowing down where to start seems daunting.

Posted by
17562 posts

Here is another option I just thought about when I woke up this morning. Zallinger Is a farm raising the Tyrolian horses (Haflinger) at the Saltria end of the Alpe di Siusi. I have long wanted to stay there, but without a car it is difficult. They have recently upgraded their game to a nice lodging opportunity. We had lunch there on our 2022 hike: it is on a good spot on the trail.

https://www.zallinger.com/en/the-zallinger/holidays-with-luisa-and-markus/

This blog lists it as one of the good hike destinations:

https://girovaga.com/2019/12/05/the-best-hike-on-the-alpe-di-siusi-panorama-to-zallinger/

Maybe Laurel can provide more information. I believe to reach there you would drive your car to a lift and ride up from there. It is a special place.

Posted by
8 posts

Can anyone tell me how I can reserve a room in one of the Mountain Huts within the Alpe di Siusi?