Does anyone have any information about Aeroitalian Airlines?

If you are talking about ITA, it is what is left of Alitalia, I have been on several internal flights and it works quite well using FCO as an hub. If you are talking about Aeroitalia, my employer made the big mistake of booking two charter flights for a 160 persons group (a choir and an orchestra doing a concert tour) in July 2022, that was the very first month the airline was in business. The price was very interesting, but we did not realize they were working a tight schedule on a single airplane. I traveled on my own to Malaga and I was not on the first flight, that had several hours delay, but I was on the return flight, Malaga to Pisa. Basically we had to leave from Malaga in late morning, we left around 6am of the following day instead. In the middle of the night, half sleeping on an airport chair, I realized that, having a single airplane, it could easily be tracked on flightradar, so I saw that while they had promised to keep the airplane on ground at Malaga during the night, they had flown it to Frankfurt Hahn, Tenerife, Rome, Bari, Palermo, Tabarka (Tunisia), Rome and at last to Malaga instead. So we were kept waiting for 18 hours and, as a form of assistance, we got only two sandwich vouchers. A scheduled flight to/from Sicily after our flight was delayed several hours as well. The matter is now in court as we have sued them for damages, having had to pay an extra working day to 160 persons. - There was an urban legend that their plane had been required at the last minute by the Italian ministry of internal affairs to pick up unlawful immigrants and bring them back to Tunisia, and it looks compatible with the very strange itinerary, and they could not say no to the ministry. But I do not know if it is true. - Now that they have 11 airplanes maybe they can keep their times better, but frankly having to wait 18 hours for a charter does not convey the idea of accurate organization.

Thank you Lachera. Appreciate your comment. Not a good story for a start-up company. With only 11 aircraft we will look at other options.

Terrible airline. Avoid at all costs.

My wife & I had a Palermo-to-Rome flight booked, and when the flight was less than 24 hours out, we attempted to check in using AeroItalia’s phone app and their web page. Neither would allow us to check in. We attempted many times all the way up to 2 hours before the flight with no success. We kept getting an error. Consequently, we were forced to check in at the check-in counter. The AeroItalia employee at the check-in counter insisted that we pay 70 Euros to check in. When we explained that we attempted many times to check in via phone and web page, but were not allowed to, she had zero sympathy and insisted on the 70 Euro payment. Clearly, this company is unscrupulous and is scamming their customers. There was another couple that we met in the line who had the exact same poor experience.

So again, avoid AeroItalia at all costs. Fly ITA Airways instead. Even if you have to pay a little bit more. My experience with them was flawless.

Disgraceful airline. Flew Catania to Rome this morning with my wife and son. I did the right thing and pre-paid 50€ for my large carry-on. My wife had a small carry-on that fits under the seat and was weighed and passed ok when we checked in our 3 x 23kg check-in suitcases. When we board at the gate the horrid woman checking our boarding passes refused to allow my wife to take her carry-on on board without paying an 80€ fee. We argued vociferously that it had been inspected, weighed (3.5kg), was approved at check-in and fits easily under the seat. No backing down. We had to cough up 80€, whilst other back-packing passengers had back packs weighing at least 10kg. This airline stinks!!!!! Never again.