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Difficulty Booking Train Tickets - Error Message

Posted by (St. Louis, MO, USA) on

Hello,

I am trying to book the IC train from Orvieto to Venezia Mestre. Every time I get to the final part and click "continue without logging in" I get an error message that says there are no seats remaining on the train you chose.

I have tried several changes without success:
- switched browsers
-choosing seats / not choosing seats
-switching from mestre to santa lucia as destination

I also booked a fast train from Venice back to Rome today, without any difficulty. So I'm not sure it is a website-wide problem.

Any suggestions for me?

Thank you,
Jesse

Posted by
3553 posts

I've just tried a random day in May for your trip and had no problem.
Perhaps close everything out, delete any cookies and start again.

Posted by
229 posts

Thank you for the idea - I just tried that again and still no luck. My date is April 3.

Posted by
229 posts

I figured it out. I was choosing economy for all of them, but there must not have been enough economy tickets left. I did a combination of economy and insieme ticket types and it worked!

Thank you for your help.

Posted by
34149 posts

were you buying tickets for a large group?

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