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Customs charges on shipments from Italy

I found a ceramics shop in Florence last week while there which will ship back a few items for me but I'm not sure about a duty (customs tax) from their shipper DHL when it arrives here. Anyone have experience with this? Items are about €500. Thanks! Jenny

Posted by
752 posts

Can you email that shop and find out how they plan to fill out the Customs Form? Customs fee depends on the amount of money the shop lists on the form. Then ask if shop can query DHL for fee on that amount.

Also find out how DHL ships. I know that UPS ships COD from Florence. FedEx just ships and mails bill for Customs fee later, which can be paid online.

Posted by
23291 posts

We have shipped back items approaching a thousand dollars and never paid any customs. Just as long as the paper work is filled out accurately, I don't think US customs is interested in collecting a couple of dollars from individual tourists.

Posted by
506 posts

I have done this a few times from Florence and Orvieto. The shipping is always been included in the price of the ceramics and no problem with delivery. Usually shows up on the door step the week after we get home. I have never had to pay the shipper when it was delivered.