Friends and I have tried to secure museum tickets but each time all of us are denied. We have notified cr card company of transaction. All of have tried separately on different computers and cards. Museum said to try different cr. card. We have. Cred it card company sees no attempt of transaction. Any suggestions????
Posted by
Green Bay
20289 posts
Try American Express. That seems to be doing the trick these days.
Posted by
OP
3 posts
Thanks. Most museums don't offer that option. Seems like Visa and MasterCard are preferred.
Posted by
Washington DC
27253 posts
Try using PayPal if that is an option.
Posted by
824 posts
This isn't uncommon as the credit card verification systems used in Europe are different than the ones used in the USA. In essence, their credit card verification system may not recognize your credit card...
You have several options.
1) Phone the museum and have them bill your card over the phone. Skype Voice Call and Google Voice are economical ways to call Europe...
2) Make the purchase via facsimile. There are several web-based fax sites available or you can go to an Office Supply store that offers fax services.
3) Book an escorted tour. The tour provider handles all the ticketing details for you. I happen to like escorted tours as the tour guide knows a lot more than about the subject than I do.
Posted by
OP
3 posts
Thanks to all. We had been using VISA and then tried Master Card. THAT WORKED!!!
Posted by
Minnesota 🎒
15873 posts
Molly, Visa and Mastercard are the preferred cards throughout of Europe. I wouldn't count on Amex being accepted much of anywhere.
Posted by
Green Bay
20289 posts
For purchasing rail tickets in Switzerland and Austria, Amex seems to be the only game in town. Amex (and Diners Club) were exempted from the EU Directive PSD2 regarding credit card fees, and seems to have thrown a wrench into International Visa and Mastercard on-line payments with SBB and OEBB.
Posted by
Pa and Italy
4152 posts
A lot of people have been having issues with credit card purchases at the Vatican website. Most have found that if they call the fraud department and have the "verified by visa" logo added to their account they have no further issues. It's not enough to have the credit card company notate where you're traveling, it must also contain the "verified by visa" notation in order to go through.
Donna
Posted by
East Peoria, IL
786 posts
I had no issues with using my MC for Borghese, but it was denied for the Secret Itineraries Tour in Venice. I tried again with my Amazon Prime Visa and it went right through.