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Could someone translate / explain this email I received from Trenitalia?

Posted by (Buenos Aires ) on

I have been booked for several weeks on a train from Napoli to Roma. Today received this. No changes on my Trenitalia app:

Gentile Cliente,

ti informiamo che, per lavori di potenziamento infrastrutturale nel nodo di Napoli, l'Intercity 700 da te prenotato, dal 7 al 28 gennaio 2026, posticipa gli orari nelle stazioni di:

Salerno (11:46/48) - Napoli Centrale (12:28/38) - Aversa (12:55/57) - Formia-Gaeta (13:33/35) - Latina (14:10/12) - Roma Termini (a. 14:48).

In caso di necessità, puoi contattare il Call Center Trenitalia al numero 06/3000 opzione 0 (attivo tutti i giorni 24h su 24h) o rivolgerti al personale di Customer Care in stazione e/o biglietteria.

Per maggiori informazioni su indennità e rimborsi puoi consultare il seguente link:

https://www.trenitalia.com/it/informazioni/la-guida-del-viaggiatore/i-rimborsi.html

Posted by
10848 posts

Dear Customer, We inform you that, due to infrastructural upgrading works in the Naples node, the Intercity 700 you have booked, from 7 to 28 January 2026, postpones the timetables in the stations of: Salerno (11:46/48) - Napoli Centrale (12:28/38) - Aversa (12:55/57) - Formia-Gaeta (13:33/35) - Latina (14:10/12) - Roma Termini (a. 14:48). In case of need, you can contact the Trenitalia Call Center on 06/3000 option 0 (active every day 24 hours a day) or contact the Customer Care staff at the station and/or ticket office.
For more information on allowances and reimbursements, please consult the following link:

Looking at the DB system (German Railways) those appear to be the new timings of the train (which started much further south at 0804 that morning from Taranto).

Normally the timings are Napoli Centrale 1223/1236, Aversa 1255/1257 Formia-Gaeta 1328/1330, Latina 1405/1407 Roma Termini 1448

So it is very slightly amended timings. In your case in your favour as you are leaving Napoli 2 minutes later than normal, but can board 5 minutes earlier than normal.

Posted by
3453 posts

For future reference, whenever I get an email or notification in a “foreign” language, I copy and paste it into Google Translate. It’s worked good for communicating with one of the Italian hotels (monastery) for September reservations.

I respond back in English and whatever language but always note that I am using Google Translate. It can make mistakes..

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