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Colosseum Official Website Blocked

I can get to landing page for the official site and can even get to "Opening Times and Tickets" page: https://colosseo.it/en/opening-times-and-tickets/.

However, the minute I select buy tickets I get a Blocked Page Octofence: "You have received a 403 error message while trying to access this website. This is because the website owner has chosen to block your IP address or country from accessing this website."

Is this because they go offline after their hours? It was about 430-5p Rome time when I was browsing. Or is this message something else?

Posted by
231 posts

I had that happened . Switch my browser to Chrome and it was fine.

Posted by
263 posts

Thanks Mary -- I am using Chrome. Also tried Firefox. :-(

Posted by
263 posts

Thanks Christine - yes, that is the site I am using.

Posted by
933 posts

I use Firefox and used the link in the original post. Got all the way up to where I needed to enter a name. Then I quit.

Posted by
18539 posts

I've been blocked from the ticketing portal since the beginning of the year; changing devices and browsers didn't make a difference. I've gone back and forth with their IT/Help desk and they can't figure it out. I have the same issue with the Uffizi's ticketing site since they changed to Coopculture. I'd not had problems during the many years I'd been accessing ticketing for both attractions - and fortunately don't need tickets right now - but it's annoying when trying to access info in an effort to assist posters here. :O(

Good luck!
(I can access the https://colosseo.it/en/ site)

Posted by
46 posts

If you never get the ticket site to work or the day that you want sold out, don’t despair .

I was just there on September 12. I was able to walk up and purchase a combo ticket for the Colosseum and the Forum for €18. You get one entry to each site and you have 24 hours to use it.

The line to buy the ticket was about 20 minutes, and I was shocked that it was so easy to get a ticket same day.

The way the ticket worked was it was a timed ticket for the Colosseum, but you could go to the Forum at any time.

We went to the Colosseum first because that was our number one thing to see. The cobblestones around that area is a real workout on your feet and we did not have enough energy to see all of the forum. So my advice is to go to whichever one you want to see the most and do that first.

Posted by
5 posts

I have not been able to access the ticketing site when using my computer and my home wifi network - I also get the 403 error message about a blocked IP address. I can access it, though, when I use my phone and disconnect from my wifi network. For some reason the Colosseum website doesn't mind that IP address. So try using your phone without wifi to see if that works.

Posted by
7350 posts

I know this sounds crazy, but this worked for us on another frustrating site:
Change the time on your phone /computer to local time. I have no idea why that worked, but we got that idea here on the Forum. Makes as much sense as anything......

Posted by
332 posts

If you’re using your computer you might want to clear the cache. Also, delete all cookies related to recent visits to that site. I’m in Corfu, on an eSIM, and using my iPhone and safari, the only browser I’ll use on my phone when traveling since it’s stable and hardly causes errors, and I was able to get all the way to the payment page with zero errors whatsoever. I did it in English, Italian and Spanish using three tabs open at the same time. If my wife and family and I were going to the Colosseo now we’d have tickets for October 17 @5:15pm but we’re not and since this was a test and it worked I’d say it’s an issue with the settings on your phone or computers browsers rather than the Colosseo website. Try the brave browser. I haven’t used Mozilla or Firefox in about 15 years. Never use Google products so no Chrome. I NEVER accept cookies and never have any issues regardless. Best of luck to you. Also, when you save websites on your devices it hinders rather than helps the long run

Posted by
18539 posts

L’americano, cache and history was cleared. More than once. I'm also not using my phone, nor Chrome, Mozilla or Firefox browsers, although I tested a couple. Browser of choice is (and always has been) Safari.

Posted by
332 posts

Restart your modem and router and computer. Seriously. Sometimes your internet provider will affect these things.

Posted by
13904 posts

This is what I get when trying to access the site Christine provided ( Windows11/firefox)

Why have I been blocked?
You have received a 403 error message while trying to access this website. This is because the website owner has chosen to block your IP address or country from accessing this website.
Please, try again from a different connection or device. If you are connecting to the website via a Tor or VPN, try disabling them and accessing the website again.
What can I do to resolve this?
Please, contact the website administrator: They will be able to provide further information and assist in resolving the issue. If you are connecting to the website via a Tor or VPN, try disabling them and accessing the website again. Some websites may block requests from known Tor or VPN IP addresses as a security measure. If you are connecting via a corporate network or public wifi, try accessing the website from a different network or device.

Interesting assortment experiences

Posted by
19628 posts

Are you using a VPN? If so, try disabling it. I occassionally get a similar issue while the VPN is connected. Once I turn it off, the site is available.

Posted by
1819 posts

I just tried using DuckDuckGo browser and got all the way to the point where I had to pay, at which point I quit.

Posted by
9829 posts

Just to clarify
The website Shan has linked is not the official Colosseum site/ticket seller
It is a third party reseller

Tickets are definitely more expensive
Hope it worked out ok

I also sent that post to webmaster for review as it seems a bit suspicious

Posted by
332 posts

@Frank- using a VPN wouldn’t affect connectivity in any way. When I tried a couple of days ago from Corfu as a test I did it connected straight and through the VPN I use and both times had zero issues. Speaking as a long time former IT professional, it seems as if the OP is having connectivity issues from her ISP or is being rerouted elsewhere or to a clone site (yes, they exist). Even mistyping can cause issues. I just tried it again from a the crappy WiFi up in the mountains of Lombardia through the VPN and had zero issues.

Posted by
9829 posts

L'Americano- I am glad it works for you but it simply doesn't for others. It is not a matter of mistyping the url. or a ISP issue.
I know for a fact that Kate has been having issues for months as she posts here, the Colosseum IT desk has no answers either

I've been blocked from the ticketing portal since the beginning of the
year; changing devices and browsers didn't make a difference. I've
gone back and forth with their IT/Help desk and they can't figure it
out. I have the same issue with the Uffizi's ticketing site since they
changed to Coopculture.