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Cinque Terre Treno Cards Online Purchase Website Not Working?

I am trying to buy Cinque Terre Treno cards on-line and through the app for early May, but it appears you cannot do this online/in the app currently, perhaps due to the new pricing schedule? Does anyone have any information on this or know when online purchases will be possible again? Thank you in advance!

Posted by
15873 posts

Belinda, can you explain where, more exactly, the website is hanging you up? I chose a random date in May, am able to choose "Buy" for a random card, and go on to the next page where you choose how many cards you want, fill in first and last name and add to the shopping cart. Obviously, I didn't do that last part as I'm not buying.

This is the page where I chose a random date and type of card:
https://card.parconazionale5terre.it/en/sceltatreno

Posted by
26 posts

Thank you Kathy. I can get all of the tickets into the cart but when I click checkout, rather than checkout it removes the tickets from the cart. When trying to purchase them using the app, it says there are no tickets available for that date.

Posted by
15873 posts

So is there a reason you feel you must purchase through the app? Would just buying online be OK if it works?

Ooops, I reread your last post and it appears you've already tried it both ways. Hmmm.
What you might do, if you haven't already, is try tomorrow during what would be business hours in Italy? Some Italian websites are funky that way.

Oh, and you might try emailing them at [email protected]

Posted by
26 posts

I am fine buying in person, but since the date I need the pass for is considered top tier for crowding, I was hoping to avoid lines by buying in advance. Do you have any thoughts on that? Thanks!

Posted by
26 posts

Has anyone else headed to Cinque Terre in early May been successful in booking a Treno card online or using the app?

Posted by
82 posts

Was there April 5th, towns were crowded. Was discouraged by guide to not purchase through app -- though I don't know why. We arrived by 9am and there was a very short line at the Levanto train station to purchase....it grew by 9:30. I was told lines worse in LaSpezia but I don't really know.

Posted by
334 posts

Has anyone else headed to Cinque Terre in early May been successful in booking a Treno card online or using the app?

I bought the card today in La Spezia at about 11am, there two persons in front of me, I waited about a minute. I tried to buy it in the Lucca train station earlier in the morning but the guy said I had to buy in La Spezia.

Posted by
1 posts

Try another browser. I was finally able to purchase using FireFox. I had the same issue where it would empty my cart.

Posted by
26 posts

Thank you so much everyone, for all the tips and suggestions. I was finally able to buy them through the Trenitalia website.