Can I change my seats after purchase? They did not sit us together. Seat 5,6,7,8. In map it’s not together
Thanks
I think it depends on the type of ticket.
Cheapest ones, no changes.
You may find someone willing to trade seats if you ask politely.
It’s prima
Read and try to do what it says under "Can I change my ticket before departure?"
https://www.italotreno.it/en/support-contacts/faq
I saw that but that’s to change the ticket. I want to change the seat.
Thx
I do not think you can. I never found a way to do it. Just take your seats and ask to trade. People are pretty accommodating.
Where did you see the seat map?
I took Italo Train it sounds like this configuration meaninf your seats are together
https://www.seat61.com/images/Italo-evo-train-club2-large.jpg
That’s club. I have prima. I guess I will ask nicely
It is possible that other seats around you are already taken and the computer did its little best to seat you reasonably close to each other.
Is it a very long trip?
If one of these this is the configuration of the carriage you'll be seated in (Prima coach 2-4).....
http://www.mundojet.travel/Portals/43/Inf%20Util%20Trenes/Seat%20Map%20Trains/ITALO%20seat_map.pdf
....it looks like there's very limited seating for more than 2 people "together". There are two rows that face each other over a table but, well, it's limited. If those seats are already taken, you'd have to ask 4 people to move and I sure wouldn't do that. My guess is that your trip isn't an especially long one so it won't be a big deal for 2 of you to be separated by just the aisle.
Thanks, everyone. I called Italo and they were happy to change my seats. FYI, just call and they will change your seat.