Hello everyone, I made a tentative reservation with Edi's on CT for May. Things have since changed and I need to cancel the reservation. I've emailed them three times, telling them that I must cancel and to please confirm they rec'd. my email and all of that. No reply.
Am I going about this in the wrong way? When I made the rez they answered back within a day's time. And yes,they have my credit card number.
Thanks for any help you can give!
Posted by
Chicago
2876 posts
Save your cancellation email. In the unlikely event Edi's charges your credit card, challenge the charge with your credit card company & send them a printout of your email.
Also, try sending Edi's a fax, if you have their fax number.
Finally, this is Italy. Things go slower there than they do here. That's part of its charm.