Please sign in to post.

Buying Opera tickets for the theatrical. Dell’Opera Jan. 11, 2022

We are trying to buy tickets through Ticketone. We fill out all the information and then they say wait for a verification code to be texted. It never comes. We have tried multiply times. We want to be able to choose our seats. Does anyone know how best to obtain opera tickets direct in Rome?

Appreciate any ideas, Kate

Posted by
17567 posts

It looks like ticketone.it is where the official website sends you to buy tickets.

https://www.operaroma.it/en/

When I use the “buy” button for that opera, it sends me to a ticketone page that shows the available seats ( looks like all the higher-priced ones) and if I click on one it puts it in the cart to checkout.

https://www.ticketone.it/event/lelisir-damore-teatro-dellopera-di-roma-teatro-dellopera-di-roma-15974520/

It looked like I could proceed from there, but of course I did not want to enter payment details. I was using the site in Italian, if that matters.

At what point did they say they would send you a code? Were you trying to register on the site?

Posted by
31 posts

I guess there is a glitch in the system. We put in everything but our credit cards cards and then wait for the authorization code which never comes.

Posted by
17567 posts

What is the purpose of the code sent by text? Usually if they want to confirm a registration, they send it by email because that address is what they want to check.

Or is it possible they are simply rejecting your credit card? Many North American credit cards do not have the type of security that some European websites require, like Verified by Visa. If that is the case, we have found that American Express will work where the site rejected a Visa card. I believe Teatro Alla Scala was one like that when we were buying tickets for a ballet there.

Posted by
71 posts

Kate - We are having the same trouble. We are registering through the Ticketone site and the last step is the verification SMS message, which we never receive.

We are trying to buy tickets for Eros Ramazzotti in April at Palazzo dello Sport in Rome.
I’ve searched the internet and found this seems to be an issue.
I do not want to wait til we get to Rome to purchase tickets, as tickets are going fast.
I am hoping someone out there has success and can post on this site.
Good luck.

Posted by
17567 posts

I still do not understand at what point in the process they say they will send you a code. I got all the way to the payment page with no code required. I could not proceed past that point without entering a credit card, so I did not proceed, but it was fine that far.

As I mentioned above, I was using the site Italian. Maybe this is a glitch with the English site. Could you try it in Italian? It is pretty easy to figure out.

Posted by
71 posts

Lola - we needed to open an account and verify the account through a code sent via SMS. Luckily, we found an our old account information and we’re able to bypass account verification. So we are going to see Eros in Roma!
Goo luck to all.