I am running into problems booking tickets for the Ufizzi galleries for April. The Florence site recommended in the latest updates from Rick does not include Ufizzi in the list of museums available to book.
https://www.b-ticket.com/b-ticket/firenzemusei/
Going to the Ufizzi site directly results in getting to a blank page.
Any suggestions?
I am getting links to ticket purchase on https://tickets.uffizi.it/
When I go to that, it just comes up as a blank page. I’ve tried it in both the Google and the Safari browsers and I’ve also done it as an incognito tab. What browser are you using?
I just tried it using Google, Safari, and DuckDuckGo browsers and had no issues. Have you tries using your phone to access the website?
You are running into the same issue I'm having for Colosseum tickets (https://ticketing.colosseo.it/en/) and over many years I've never had trouble with ticketing for that attraction before. I've gone back and forth with the company and am waiting to hear back what diagnostics of my IP turned up. BTW, another poster is having the same issue with that site too.
https://community.ricksteves.com/travel-forum/italy/colosseum-official-ticketing-site-gone-wonky
The Uffizi recently changed their ticketing from b-ticket (which worked well) to coopculture.
https://community.ricksteves.com/travel-forum/italy/change-of-official-ticketing-website-for-uffizi-boboli-and-pitti
I tested the https://tickets.uffizi.it ticketing URL listed on the main website for the museum and it is giving me the same blank page as the Colosseum's ticketing site. I've never had trouble accessing ticketing for that attraction either. Something is up....
I'd contact them about the problem:
https://www.uffizi.it/en/contacts
I googled Uffizi museum and found a link that worked. I’m all set!
The original Florence museum link shared as a book update from Rick Steve’s site didn’t show Uffizi as an option, and their related help desk came back with the response that they no longer sell the Uffizi tickets.
Sharing in case someone else needs this
I googled Uffizi museum and found a link that worked. I’m all set!
http://www.uffizitickets.com/
Just FYI: the website you used is not the official ticketing site - it's a 3rd-party- and you're very likely paying a premium price. For instance, I clicked on a random January date for an advance, timed-entry adult ticket and it comes up with a price of 44.00 €. That same ticket booked through the official site is listed as 29€. Of course if you can't access that official site...
https://www.uffizi.it/en/tickets
Really, as official ticketing sites that are malfunctioning drive travelers to 3rd-party sites that charge more - sometimes a LOT more - please do report your issue to the contact I provided the link for.
