We are traveling with a couple that has never been to a foreign destination before. Initially, we had hoped to route them through JFK so that we could fly overseas together. However, between the price and/or the logistics (sometimes both) it seems costly. We found flights where we would be scheduled to arrive 30-minutes before their scheduled arrival which seems optimal, but we know they are skittish about negotiating the airport alone.
Would anyone know if there is a place within Terminal 3 that we could meet them prior to going through customs? Is it possible to wait at their arrival gate?