My Favorite hotel of the 3-week stay in Italy was the one in Florence - Tourist House Ghibert. I have a webpage report with photos on it at http://www.pbase.com/andrys/florence3
In LUCCA, which you also asked about, we stayed at Hotel Ai Cipressi which gets top ratings from visitors online but looks more like a motel. EXcellent though, and I list why in the last image at my Lucca trip report at http://www.pbase.com/andrys/lucca1
but you have to to open the image to see that.
One of the features besides INCREDIBLE personal service with respect to getting around Lucca they also have free wireless in your rooms.
Both hotels are spacious and extremely clean inside. Both are relatively quite inexpensive.
Usually found under B&B's at the traveler-review sites like tripadvisor.com and venere.com