This was one of the dirtiest and worst hotels I have ever experienced. We had two rooms reserved for 3 nights each and the reservations were to include breakfast each morning.
Both rooms had mildew all over the ceilings in the bathrooms and the shower enclosure in one of them was completely mildewy as well. In that same bathroom, the ventilation was connected to other rooms and we could hear people throwing up and using the bathroom the entire stay and that room smelled like sewage our entire stay.
The wifi would not work to connect us to the internet after the first night.
On top of this, the staff was extremely rude to us our entire 3-night stay: on our first night, someone in the hotel fried a circuit and the power went out. Several people on our wing were all at the front desk at the same time. They told us it was fixed so we all went back and then, about 5 minutes later, the lights in one of our rooms went out again. When I returned to the desk, the clerk accused me of "being stupid" and not keeping the key in the slot to keep the lights on (the key was in the slot the entire time). On our last day, we decided to have breakfast out and left for breakfast at 8:00 am. The clerk (a different one from that already mentioned) began yelling at us that we couldn't leave because check-out was at 11:00 and they had people coming in after us. We explained that we knew check-out was at 11:00 and would be back plenty before then as we had to leave for the train station by 10:00. He continued yelling at us that we couldn't go and was mad that we did; I'm surprised he did not attempt to physically grab us. This happened in front of a lot of other guests and was quite embarrassing. For the record, we did check out just before 10 am.
Finally, the breakfast there was not an "American breakfast" as advertised. It was only pastries and coffee - no protein whatsoever. On our booking receipts, it clearly stated that our breakfast was included in the cost we were pre-charged for the rooms but they made us pay 5 euro per person for each of the two days that we had coffee there. We were completely ripped off.
I can not believe this hotel was recommended in the Rick Steves guide.