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Heads Up on Dublin Airport

Hello fellow Ireland travelers,

We just returned from a wonderful two-week trip to N. Ireland and Ireland. I already want to return!

Here's a heads up on our Dublin Airport experience for those who will be traveling there soon. I hope this will save you some grief.

Get to the airport early!! If you're staying in Trim, as we did, plan on an hour's drive from Trim to the airport. We encountered rush hour traffic on our way, as we left Trim at 7:30 am.

I suggest arriving at DUB at least 3 hours early, depending on what you want to do while you're there. Here is our experience (and that of our adult children, who joined us for the first week). Add more time if you are returning a car, as we were. Car return is typically very quick, but we had to wait for others to get on the shuttle to the terminal. Once the shuttle goes, it's a quick trip over to the terminals.

Lines to plan for:

Airline check in - we had to check in three times: once at the "quick" kiosks (since we couldn't check in the night before - it's unlikely, for security reasons, that you'll be able to do so), once with an airline rep who put pre-check stickers on our passports, and once again at the desk so they could print our boarding passes (the kiosks weren't working). We were not checking bags, but if we were this is where it happens.

Security - after going up two levels, you will enter the security lineup. Shoes off are not required, but it is the standard x-ray the bags/show your liquids and electronics procedure.

Duty free - once you're through the security you will enter the duty free shopping area. There are a few restaurants also. This is also the place you'll apply to receive your VAT refund, via the Horizon card kiosk near the back of the area. Don't linger here long - you'll see why. If you were planning to do some duty free shopping, figure this into your time and plan accordingly.

Next you'll travel through US Customs and Immigration. There will be less shopping/food on the other side. Use the restroom before heading into this "experience" - you'll be glad you did. You are now lining up with everyone who is heading stateside, both Americans and non-Americans. It means you won't have to do this when you land in the U.S.

Security (again) - same deal as what you've already done once, except now it's shoes off, bags x-rayed, show your liquids, show your boarding pass and passport.

Customs - you will line up again after security to scan your passport again and answer questions at a kiosk. There will be print outs, including a section where it takes a photo of your face. Keep the paperwork handy, and make sure you have all the paperwork for each person traveling with you.

Immigration - you will proceed to another line up where you will show the paperwork you just completed at the customs kiosk. An immigration officer will question you accordingly.

At this point, the airport staff will be calling for all the folks whose flights are boarding and waiting for them to clear this area. They will move ahead in the line according to flight schedule. There is stress and pressure for those who did not know how much time they needed to allow. It was a large crowd, since U.S. bound flights tend to depart in groups (ours was around 11:30 am bound for JFK - there were at least 6 other flights departing within 15 minutes of ours).

Once through all these lines, you exit into the gate area where you will meet your flight. We were moving pretty fast at this point to join the boarding line for our flight. I saw one restaurant and one small store - but that's all I had time to see.

All staff from both Dublin airport and US Customs and Immigration were friendly and helpful. But you will have stood in many many lines at this point. I strongly suggest you plan at least 3 hours at the airport before departure, if you want to have time to eat, pee, shop, or do anything but stand in line.

Posted by
36 posts

Thank you for this! My previous experiences through check-in/security outside the US have always been relatively fast so I always arrive onsite about 90 minutes before a flight. From your description I should definitely give myself 3 hours at Dublin since I get a bit of airport anxiety!

Posted by
2161 posts

Hi Hilary, thanks for the detailed information. We'll be sure to get to the airport extra early!

I was confused by your statement about Customs and Immigrations too -- Next you'll travel through US Customs and Immigration. There will be less shopping/food on the other side. Use the restroom before heading into this "experience" - you'll be glad you did. You are now lining up with everyone who is heading stateside, both Americans and non-Americans. It means you won't have to do this when you land in the U.S.

I thought that was the benefit of Global Entry, bypassing the lines when re-entering the US... Are you sure it was US Customs/Immigration? What happened when you arrived back home?

Posted by
1022 posts

Yes...when I went to Dublin in 2014..... they have US immigration/customs at their airport. It was quite nice because once I landed In Chicago we were at domestic terminals and had no problem with connecting homebound flight to Oklahoma.

Dublin has the US part at their airport. I am not sure if there are any other European cities with the same procedure.

Posted by
2161 posts

Hilary, thanks for bringing this information to the forum. And thanks to Jazz for the link. I've learned so much from the other travelers here. Great group of people! :)

Posted by
40 posts

Hi Donna,

I didn't see anything for Global Entry, but I don't have that designation so I wasn't looking. It didn't look to me like there were any other options but to stand in line with everyone else.

I've been through US Customs and Immigration in Toronto, so I'm familiar with this procedure. However, it didn't take me as long in past trips to Toronto as it did in Dublin.

It is a nice feature to not have to do this once returning to the U.S. when you're tired after a long flight. Given the time it took however, I wish I'd planned to be at the airport even longer than we did (based on our kids' experience). I have a little airport anxiety too, and I like to not feel rushed.

I'm glad this info is helpful - I know for me forewarned is forearmed, and any anxiety I might have is reduced by knowing what to expect.

Happy travels, everyone!

Posted by
7146 posts

Sounds like any number of airports I've been through. On one trip (Paris), it took 1.5hours just to get through passport control. After almost missing flights, we always play it safe and allow plenty of time.

Posted by
1625 posts

We are flying from Rome through Dublin to the US (LAX). We have a 1.25 hr Layover in Dublin, do you think this is enough time for all of that? We have carry on only.

Posted by
81 posts

Holy cow, this information is PRICELESS! We will be going in mid-July and would have been lost as can be as far as where to go next. I am printing your email and keeping it handy! Thanks so much, Hilary, for taking the time to offer this info!

Posted by
252 posts

Really appreciate your insight! I had read about this "PreClearance" on the Dublin Airport website but glad to know exactly what to expect time wise. Our flight in May leaves at 9:55 AM so we will try to be at the airport by 6:30 - 6:45 am just to be safe. Here's the info on the Dublin Airport website:

https://www.dublinairport.com/at-the-airport/passenger-information/us-preclearance-facility

The irony is that we have a 5+ hr layover in Charlotte on the way home so we'll actually have plenty of time for US Immigration/Customs on that end. Oh well!

Posted by
98 posts

Thanks very much for providing this information. We'll be making our first trip to Ireland in May and will definitely plan to arrive at the airport in Dublin early for our return flights.

Posted by
40 posts

Letizia,
Your experience will be impacted by your flight from Rome being on time (or not), whether or not you enter at a gate where you don't have to go through the first airport security, and likely time of day. So it's hard to say. I suggest telling a flight attendant of your situation and asking for help expediting your trip through the pre-clearance. They'll have good advice for you, and be able to call ahead to your next flight to let them know you're coming. Hope that helps.

Posted by
16274 posts

One thing that makes me shake my head at Dublin Airport security is the way they screen people.

Normally, If a person alerts the metal detector, they pull them aside and check them out while the line continues. Not in Dublin, there they check them out and make the line wait until that person is cleared before the next person can go through.

This never made sense to me. However, no line was very long as there were numerous metal detectors.

Posted by
69 posts

Thanks for the insight. We also are coming from Trim and returning a car. This will be very helpful. We will be departing on July 5th and have a 9:40 am flight so we plan on leaving Trim at the crack of dawn.
Actual first hand insight is huge!
Jim and Diana Wilson