The RS Best of Ireland in 14 Days tour I was on for 8 - 21 May ends at the Hastings Europa Hotel in Belfast. I made reservations for 2 nights in the same room following the end of the tour.
That tour has been cancelled, and both UK and US travel has been severely restricted.
Of course, I paid the £234 in advance and that was a non-refundable, non-transferable price -- back in November.
I went to the Hastings reservation website and saw this:
"Following the recent Government announcement regarding COVID-19, it is with regret that we must temporarily suspend our hotel services. This measure has been taken in the interest of both our staff and guest safety which are of the utmost importance to us.
If you are due to visit us between now and the end of May 2020 your reservation will automatically be cancelled. If you have prepaid a deposit this will be held over for use on a later date."
I sent an email asking if a refund for the 2 nights might be possible under the current circumstances and received an automatic reply with minimal additional information: "Thank you for your email our offices are open. Due to the current situation it may take us longer to reply than usual, we will get back to you as soon as we can."
Has anyone made it through this particular maze this sping, arrived at the end and found a refund there? One can always hope.