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Flight Refunds

I booked a RT flight on AA to Dublin in early Feb.for a trip on Aug. 1. AA tells me that they will not issue a full refund or if I choose , I can get a partial voucher with strings attached for next year. Consiring the COVD-19 situation, a full refund should be issued. Oscar from Roseville.

Posted by
6387 posts

If you paid for a non-refundable ticket they will give you a refund only if they cancel the flight. You have to wait a little longer since your flight is 4 months away. Are you still going to Ireland eventually?

Posted by
155 posts

"Consiring the COVD-19 situation, a full refund should be issued."

Why? When you booked in February you had an idea what was going on in the world but still made reservations. Now you want to cancel and feel you should get your money back. 'As of January 30, 2020, a total of 9976 cases had been reported in at least 21 countries, including the first confirmed case of 2019-nCoV infection in the United States, reported on January 20, 2020.'* So even knowing this you made plans to travel anyways. Is that the airlines fault?

As it has been said many times in other post: If you cancel you are entitled to nothing if you have non-refundable tickets. If AA cancels then you are entitled to a full refund. However they will try to give you some type of voucher instead. Under US law, any airline that does business in the US must give a full refund in the same payment type as it was made if they are the ones doing the cancelling and you ask for a refund not a voucher.

*https://www.nejm.org/doi/full/10.1056/NEJMoa2001191

Posted by
60 posts

As of today, I am mentally prepared for the trip to Ireland with an elaternative plan to go elsewhere. I emailed three of my B&B's and two have cancelled all of their reservations. We'll see what happens. I am retired and have the flexibility to do ....whatever.

Posted by
51 posts

I just got off the phone with Delta. I got an email from them two days ago canceling my Tampa-Amsterdam flight on April 14. The email said they would be issuing an eCredit. However, I wanted a refund because even though my credit would be good until December 31, 2022, I'm really not sure at this point if I'm even going to attempt to travel again. So, being stuck in the house with nothing to do, I decided to call them and was prepared to wait on hold for hours. It was actually about 30 minutes before a representative answered. Not bad! I explained that I got the email canceling the trip and that I wanted a refund, not an eCredit. She checked with her supervisor and then came back on and told me they would refund the ticket. Their processing time is 21 days and it may take 2 to 3 billing cycles to appear on my credit card. Thank you Delta Airlines! This is why I always fly Delta. :)