Because of COVID19, my husband and I had to cancel a tour we were going to take to Ireland with Rick Steves, Europe. One of the activities we had booked was the Evening of Food, Folklore, and Fairies with Irish Folk Tours. After our trip was canceled we also tried to cancel our Irish Folk Tour reservation and had lots of trouble. FYI, it has been months, many emails, and long distance phone calls to try and get a refund. I was told this morning that if I wanted a refund they could not do so through my credit card, I would have to send them my banking information, and they would refund my money through my bank account.
Refunding customer money this way struck me as odd, very risky, and I wasn't about to give Irish Folk Tours my banking information. Johnny, the manager (I think), talked my ear off in trying to get me to do this but I didn't feel okay with just giving my bank account particulars to someone I don't even know. The long and the short of it is, I won't be getting a refund of my money.
My advice is to be careful when doing business with this company. I don't know what their gig is, but it made me uncomfortable and I'm out $100+!