I read where there are no flight representatives at Reykjavik airport. How are you supposed to get boarding passes and check luggage if your passport has issues in the self help kiosc? I traveled from Bergen, NO and had issues with my passport at the self help kiosc, but luckily even though it was 3am SAS has representatives. Thank you.
Update:
I see the responses below, I'm flying into KEF (international) I was unaware there was another. Again, thank you.
Posted by
Snohomish, WA
2025 posts
Are you sure you are taking about the Reykjavik airport or is it Keflavik? Keflavik is the international airport.
Posted by
Lynnwood, Washington
8378 posts
Keflavik airport does have many, very friendly, customer assistance people available.
Posted by
ATL, USA
419 posts
Are you talking about KEF, the international airport, or the much smaller Reykjavik airport (for mostly inter-Iceland flights)?
If you're talking about KEF: if you need a printed boarding pass, then there are kiosks available for that. I was last there in 2021, and I think bags were self-tagged.
There was no shortage of "flight representatives" at KEF either time I was there.