I'm hoping someone can help me. My mother and I had planned a trip to Greece for this past April. My father was diagnosed with cancer so we had to cancel. All of the hotels, Delta, etc were really wonderful with letting us cancel on short notice. I am having a problem with Aegean Airlines. We have about $800 tied up with them. They asked that I send documentation of my father's illness and my birth certificate but so far I have not had any luck with them writing or calling me back.
Does anyone know what I can do or who I can talk to? We just want the money to be available to us so we can rebook the tickets because we hope to go in September.
Thank you for any help!!