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Hera Hotel asked for a gratuity

Posted by (Michigan) on

We stayed at the Hera hotel pre-tour in an Acropolis view room. We also paid the 30E extra to stay in that room for the 2 nights at the start of the tour. We had to 'check-out' and get the room key's reset when the tour started. I had booked directly with the Hera and was surprised and annoyed that they asked at checkout for a gratuity for the staff. Has this happened to anyone else?

We were in London in May and I had used booking.com for my hotel. They also asked at checkout for a gratuity. I should have complained to booking.com but didn't. It's one thing to leave a few euro's in the room for the maid but to be asked at checkout is annoying. I hope this isn't a new 'thing'.

Posted by
2162 posts

I would just say, "I left it in the room."

Sometimes if I'm rushing in the morning, I forget to leave a tip for housekeeping. Or I don't have the right change. So I wouldn't really mind a gentle and friendly reminder at checkout.

I will also say, however, that I've always hated the expectation of tipping for housekeeping at hotels. It's one thing to tip a server at a restaurant, where there is direct personal interaction. But why should I tip someone I have never met, who is not actually doing me a personal service? Cleaning the room is simply a job, like cleaning the hallways. I have more connection with the front desk staff than I do with housekeeping.

Posted by
12964 posts

Seems word is out that Americans are 'tip happy' and want to cash in.

Never had a hotel 'ask' for a tip but it seems more are leaving a 'tip envelope' in the room.

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